Assessment of Knowledge Management (KM) Market Growth Opportunities, 2024 - Cross-organizational KM, Contact Center Agent Enablement, Supercharging Customer-facing Teams
July 26, 2024 09:34 ET
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Research and Markets
Dublin, July 26, 2024 (GLOBE NEWSWIRE) -- The "Knowledge Management Growth Opportunities" report has been added to ResearchAndMarkets.com's offering. This report examines the importance of a...
Cognistx Launches AI-Powered Web Assistant to Boost Sales and Support
June 18, 2024 10:05 ET
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Cognistx
Pittsburgh, June 18, 2024 (GLOBE NEWSWIRE) -- Cognistx, a leader in AI enterprise solutions, announces the launch of SQUARY, an AI-powered website assistant that learns and evolves with user...
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience
June 14, 2024 06:30 ET
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eGain Corporation
eGain announced that Virginia529 has selected eGain Knowledge Hub™ to enhance customer service with robust knowledge management and improved consistency.
eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
June 13, 2024 12:14 ET
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eGain Corporation
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner...
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service
May 29, 2024 06:30 ET
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eGain Corporation
eGain's AI knowledge management platform chosen by Global 50 manufacturer to improve customer service with generative AI and multi-lingual support
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
May 02, 2024 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...
Lucidworks Recognized as a Leader in 2024 IDC MarketScape for Knowledge Discovery Software for Internal-Facing Use Cases
February 01, 2024 09:00 ET
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Lucidworks, Inc.
SAN FRANCISCO, Feb. 01, 2024 (GLOBE NEWSWIRE) -- Lucidworks, the leading search solutions provider, today announced it has been named a Leader in the IDC MarketScape: Worldwide Knowledge Discovery...
Learn About Knowledge Management and Innovation for Law Firms With New Expert-Authored Treatise
December 05, 2023 13:00 ET
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Practising Law Institute
New treatise includes contributions from more than 40 Knowledge Management thought leaders in the legal industry
Investment Management Giant Selects eGain to Modernize Knowledge Management
December 05, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Dec. 05, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that a global investment management...
AMSG wins TRADOC OCKO Knowledge Management Support Services Contract
December 01, 2023 15:40 ET
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Advanced Management Strategies Group
WASHINGTON, Dec. 01, 2023 (GLOBE NEWSWIRE) -- Since 2016, AMSG has provided Knowledge Management support to U.S. Army Training and Doctrine Command (TRADOC) Office of the Chief Knowledge Officer...