Sanjay Chopra, CEO of Cognistx
Cognistx Launches AI-Powered Web Assistant to Boost Sales and Support
June 18, 2024 10:05 ET | Cognistx
Pittsburgh, June 18, 2024 (GLOBE NEWSWIRE) -- Cognistx, a leader in AI enterprise solutions, announces the launch of SQUARY, an AI-powered website assistant that learns and evolves with user...
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Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience  
June 14, 2024 06:30 ET | eGain Corporation
eGain announced that Virginia529 has selected eGain Knowledge Hub™ to enhance customer service with robust knowledge management and improved consistency.
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eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
June 13, 2024 12:14 ET | eGain Corporation
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner...
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Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service
May 29, 2024 06:30 ET | eGain Corporation
eGain's AI knowledge management platform chosen by Global 50 manufacturer to improve customer service with generative AI and multi-lingual support
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eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
May 02, 2024 06:30 ET | eGain Corporation
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...
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Lucidworks Recognized as a Leader in 2024 IDC MarketScape for Knowledge Discovery Software for Internal-Facing Use Cases
February 01, 2024 09:00 ET | Lucidworks, Inc.
SAN FRANCISCO, Feb. 01, 2024 (GLOBE NEWSWIRE) -- Lucidworks, the leading search solutions provider, today announced it has been named a Leader in the IDC MarketScape: Worldwide Knowledge Discovery...
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Learn About Knowledge Management and Innovation for Law Firms With New Expert-Authored Treatise
December 05, 2023 13:00 ET | Practising Law Institute
New treatise includes contributions from more than 40 Knowledge Management thought leaders in the legal industry
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Investment Management Giant Selects eGain to Modernize Knowledge Management
December 05, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Dec. 05, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that a global investment management...
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AMSG wins TRADOC OCKO Knowledge Management Support Services Contract
December 01, 2023 15:40 ET | Advanced Management Strategies Group
WASHINGTON, Dec. 01, 2023 (GLOBE NEWSWIRE) -- Since 2016, AMSG has provided Knowledge Management support to U.S. Army Training and Doctrine Command (TRADOC) Office of the Chief Knowledge Officer...
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Lucidworks Named a Leader in the 2023 IDC MarketScape Report for Knowledge Discovery Software
November 14, 2023 09:00 ET | Lucidworks, Inc.
SAN FRANCISCO, Nov. 14, 2023 (GLOBE NEWSWIRE) -- Lucidworks, the leading search solutions provider, today announced its position as a Leader in the IDC MarketScape: Worldwide General-Purpose...