Latest News and Press Releases

eGain launches AI Agent for Cisco Webex Contact Center, bringing trusted, real-time knowledge and guidance into the agent desktop.

Rogue Credit Union expands eGain across the enterprise, unifying knowledge and AI to power member service excellence.

SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that SELCO Community Credit Union has...

Achmea selects eGain AI Knowledge Hub and AI Agent to modernize knowledge, unify 21K users, and drive its Digital Insurer transformation.

GPTBots showcased next-gen AI DX solutions at AI Agent Expo Tokyo, attracting strong interest from Japanese enterprises.

Procedureflow, the intelligent knowledge management platform, announced its integration with NiCE CXone that embeds real-time, step-by-step visual guidance

Procedureflow introduces AI Process Designer and AI Search to help teams find answers faster, create processes quickly and deliver better customer service.

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that OCCU || Oregon Community Credit...

eGain showcases AI Knowledge Hub at Solve25, transforming knowledge management into AI-powered automation that drives measurable ROI across enterprises.

eGain appoints John Copeland as VP of Marketing, bringing expertise in analytics, digital transformation, and go-to-market strategy.