Brands, Listen Up: Consumers Want to Message with You
May 23, 2018 08:00 ET
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Nuance Communications, Inc.
BURLINGTON, Mass., May 23, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. released the results of a new survey that found the majority of consumers today are avoiding contacting brands due to...
Jetstar Brings Nuance Nina-Powered Virtual Assistant "Jess" to Facebook Messenger in Industry First
February 13, 2018 08:00 ET
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Nuance Communications, Inc.
BURLINGTON, Mass., Feb. 13, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN) today announced Jetstar has extended the deployment of web virtual assistant “Jess” to Facebook...
Nuance Introduces IVR to Digital for AI-Driven Customer Engagement
July 24, 2017 08:00 ET
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Nuance Communications, Inc.
BURLINGTON, Mass., July 24, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN) today announced IVR to Digital, an offering that further strengthens the Omni-Channel Customer...
Nuance Introduces Nina Coach to Train and Deploy the New Generation of Human-Assisted Virtual Assistants Powered by Artificial Intelligence
June 20, 2017 08:00 ET
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Nuance Communications, Inc.
BURLINGTON, Mass., June 20, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN) today announced Nina Coach to enable a new generation of virtual assistants as part of a series of...
Nuance Says “Text Me”; Amps Up Customer Self-Service with Asynchronous Messaging for SMS, In-App and Social Messaging Bots and Platforms
June 07, 2017 08:00 ET
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Nuance Communications, Inc.
BURLINGTON, Mass., June 07, 2017 (GLOBE NEWSWIRE) -- Nuance Communications, Inc., (NASDAQ:NUAN) today announced virtual assistant and asynchronous chat innovations have been added to the Nuance...
Nuance Introduces Nina for Amazon Alexa, First Enterprise Virtual Assistant for the Smart Home
June 01, 2017 08:00 ET
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Nuance Communications, Inc.
BURLINGTON, Mass., June 01, 2017 (GLOBE NEWSWIRE) -- As part of a series of advancements in conversational AI introduced today, Nuance Communications, Inc. (NASDAQ:NUAN) unveiled Nina for Amazon®...