Average US Medical Information Call Center Budgets Equal $3.2 Million RESEARCH TRIANGLE PARK, NC--(Marketwired - February 07, 2017) - The largest drug companies allocate an average $3.2 million budget for individual medical information call centers, according to a study...

More Than 55% of US Pharmaceutical Call Center Agent Training Is Dedicated to Product Information RESEARCH TRIANGLE PARK, NC--(Marketwired - November 17, 2014) - As pharmaceutical call centers field increasingly complex inquiries, product information forms the bedrock of knowledge for successful...