Jacada Recognized for a Second Consecutive Year as a Major Contender in Everest Group PEAK Matrix for Robotic Process Automation (RPA) 2020
October 08, 2020 09:00 ET | Jacada
ATLANTA, Oct. 08, 2020 (GLOBE NEWSWIRE) -- As organizations look to graduate from traditional RPA tools and expand into more scalable Intelligent Automation platforms, Jacada continues to...
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UPDATE -- Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation
July 30, 2020 12:15 ET | Jacada
ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...
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Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation
July 30, 2020 11:42 ET | Jacada
ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...
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Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner
July 23, 2020 08:15 ET | Jacada
ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...
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Jacada Selected by Leading American Telecom to Provide Real-Time Robotic Process Automation, Agent Guidance, and Desktop Unification
April 05, 2018 08:00 ET | Jacada
ATLANTA, April 05, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTC:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
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Jacada Introduces the Autonomous Customer Experience Suite with the Recent Release of Jacada Interact V.10
March 29, 2018 09:10 ET | Jacada
ATLANTA, March 29, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading global provider of solutions designed to automate customer service interactions, reduce the size of contact centers, and improve...
Pegasystems Launches
Pegasystems Launches Robotic Accelerators for Pega Customer Service, Making It Easy To Improve Agent Productivity
October 12, 2017 09:00 ET | Pegasystems Inc.
CAMBRIDGE, Mass., Oct. 12, 2017 (GLOBE NEWSWIRE) -- Pegasystems Inc. (NASDAQ:PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the launch...