CGS Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine NEW YORK, Oct. 06, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that TMC, a global, integrated media...

CGS Survey Reveals a Blend of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands NEW YORK, Oct. 01, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced findings from its 2019 CGS Customer Service...

CGS Names Steven Petruk to President of Global Outsourcing Division NEW YORK, Aug. 08, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today the naming of Steven Petruk as the...

CGS Survey Discovers that Security and Privacy are Top Concerns for Customer Service Interactions NEW YORK, April 09, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the findings from its 2019 CGS Customer...

Robotic Process Automation changing the spectrum of business processing, to witness a CAGR of 33.3% during 2017 – 2023 NEW YORK, Dec. 14, 2017 (GLOBE NEWSWIRE) -- The global robotic process automation market is expected to grow at a CAGR of 33.3% during 2017 – 2023 to reach 2,821.0 USD by 2023. Factors propelling...