For First Time Ever, Satmetrix B2B Net Promoter(R) Benchmark Reports Available for Purchase Online
December 09, 2015 09:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - Dec 9, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announced the release of...
Presenting NPS2: Satmetrix to Introduce Next-Gen Net Promoter(R) Methodology at the 2015 International Net Promoter Conference in London, September 10 - 11
July 23, 2015 03:01 ET | Satmetrix -- The Net Promoter Company
LONDON, UNITED KINGDOM--(Marketwired - Jul 23, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, is returning to London...
Brands Customers Actually Like: Customer Loyalty Revealed by UK Satmetrix(R) Net Promoter(R) Benchmarks Report
April 22, 2015 02:00 ET | Satmetrix
LONDON, UNITED KINGDOM--(Marketwired - Apr 22, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today releases its UK Net...
Satmetrix Announces Speaker Lineup, Venue and Agenda for Customer Passion, the 2015 Net Promoter Conference
April 09, 2015 14:11 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - Apr 9, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announced the speaker...
Costco, USAA, Amazon.com and Apple Rank Among Highest for Customer Loyalty in Latest Satmetrix(R) Net Promoter(R) Benchmarks
March 31, 2015 08:00 ET | Satmetrix
SAN MATEO, CA--(Marketwired - Mar 31, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, released its annual Net Promoter...
Satmetrix Redefines Customer Experience Management Software With Satmetrix NPX(TM)
February 10, 2015 10:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - Feb 10, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announces the release of...
Satmetrix Extends Reach of Its Popular Net Promoter(R) Certification Course to Wider Audience via Discounted Online Course Offering
September 25, 2014 08:01 ET | Satmetrix
SAN MATEO, CA--(Marketwired - Sep 25, 2014) - Only Net Promoter certification course taught by the co-creators of the Net Promoter Score (NPS®) methodology ...
Satmetrix Releases 2009 Annual Net Promoter(R) Benchmark Reports for Customer Loyalty
March 30, 2009 10:31 ET | Satmetrix
SAN MATEO, CA--(Marketwire - March 30, 2009) - Satmetrix, the Net Promoter® company and leader in customer experience programs, today released its 2009 Net Promoter Score (NPS®) rankings in...
Satmetrix Uses Net Promoter(R) Economics to Quantify the Impact of Word of Mouth
March 11, 2009 08:00 ET | Satmetrix -- The Net Promoter Company
SAN MATEO, CA--(Marketwire - March 11, 2009) - Satmetrix, the Net Promoter company, today released a study that examines the financial impact of positive and negative word of mouth. The study is the...