Collections Industry Increasing Communications Channels, Diversifying Areas of Business CHICAGO, Dec. 06, 2023 (GLOBE NEWSWIRE) -- While nearly all (98%) third-party collections companies use letters to reach consumers, just 40% have adopted text or SMS messaging to consumers—compared...

Collections Industry Sees Significant Split Between Large and Small Firms’ Investments in Customer Contact Channels CHICAGO, Dec. 07, 2022 (GLOBE NEWSWIRE) -- More than one in three (37%) collections firms are now using text/SMS messaging — a modest increase from last year when 31% were utilizing this...

Collections Industry Increases Hiring and Technology Investments While Preparing for the “Next Normal” CHICAGO, Nov. 15, 2021 (GLOBE NEWSWIRE) -- A new report by TransUnion (NYSE: TRU) and Aite-Novarica Group found that the collections industry is boosting hiring and technology investments as it...

Third-Party Debt Collections Industry at a Crossroads as Slow Technology Advancements Impede Industry CHICAGO, Nov. 05, 2019 (GLOBE NEWSWIRE) -- The collections industry is at a crossroads. Collections balances in the U.S. continued to grow in the last decade, yet at the same time, the number of...

VWA and American Moving & Storage Association Join Forces to Offer Accounts Receivables Services to Nationwide Membership LOS ANGELES, CA and ALEXANDRIA, VA--(Marketwire - April 27, 2010) -  Vengroff, Williams and Associates (VWA), Inc., the global domain leader for Order to Cash Business Process Outsourcing, today...