Latest News and Press Releases

Want to stay updated on the latest news?

Sign into Reader Account Create Reader Account

March 11, 2026 08:00 ET | Source: TTEC Services Corporation

TTEC Earns Great Place to Work® Certification in 15 Countries

TTEC has earned Great Place to Work® Certification™ in 15 countries and regions, based entirely on employee feedback.
March 10, 2026 09:23 ET | Source: TTEC Services Corporation

TTEC Takes Home Seven Stevie® Awards for Pioneering AI-Driven Customer Experience and Sales Excellence

TTEC received seven awards recognizing innovation in AI-enabled training, advanced hiring, complex enterprise sales, and global CX delivery.
March 05, 2026 08:30 ET | Source: TTEC Digital

TTEC Digital Achieves Dual Honors in Google Cloud Public Sector Innovation

TTEC Digital has been recognized by Google for expertise in customer engagement and validated in data and analytics.
February 16, 2026 08:00 ET | Source: TTEC Services Corporation

TTEC Sets New Standard for AI-Driven Frontline Performance with TTEC Perform™ and TTEC RealSkill™

TTEC is expanding and growing the enterprise adoption of its AI-driven frontline performance ecosystem, anchored by TTEC RealSkill™ and TTEC Perform™.
January 22, 2026 08:59 ET | Source: TTEC Services Corporation

TTEC Recognized as Enterprise Innovator in HFS Research’s Travel and Hospitality Service Provider Ecosystem, 2025 Report

TTEC Recognized as Enterprise Innovator in HFS Research’s Travel and Hospitality Service Provider Ecosystem, 2025 Report
January 15, 2026 17:33 ET | Source: TTEC Services Corporation

TTEC Wins Gold for AI-Powered Learning Innovation at Brandon Hall Group Technology Excellence Awards™

TTEC was honored with a Gold Award at the Brandon Hall Group Technology Excellence Awards™ in the Best Advance in Generative AI Learning Solution category.
December 17, 2025 07:00 ET | Source: TTEC Digital

TTEC Digital Named a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services

TTEC Digital is recognized as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services.
November 25, 2025 21:14 ET | Source: TTEC Services Corporation

TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement

TTEC today announced a major expansion of its Egypt operations following the 2025 Global Offshoring Summit in Cairo.
November 12, 2025 16:30 ET | Source: TTEC Digital

TTEC Digital recognized as the 2025 Microsoft Dynamics 365 Service Partner of the Year

TTEC Digital has won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award.
November 10, 2025 09:25 ET | Source: TTEC Services Corporation

Fast-Forward to 2026: TTEC Reveals the Next Big Shifts in Customer Experience

TTEC released its annual trends report, CX Trends 2026: Fast-Forward, spotlighting 5 critical shifts reshaping how organizations must engage customers.