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April 02, 2026 08:00 ET | Source: TTEC Digital

As AI Collides with Legacy Contact Center Technology, TTEC Digital’s Latest Software Release Is Rewriting the Enterprise AI Playbook

TTEC announced AI Gateway, a new software solution by TTEC Digital designed to connect modern AI capabilities with legacy contact center infrastructure.
March 23, 2026 08:00 ET | Source: TTEC Services Corporation

TTEC Holdings Announces Leadership Transition for TTEC Digital

TTEC today announced the appointment of Chris Brown as president of TTEC Digital, effective immediately.
March 05, 2026 08:30 ET | Source: TTEC Digital

TTEC Digital Achieves Dual Honors in Google Cloud Public Sector Innovation

TTEC Digital has been recognized by Google for expertise in customer engagement and validated in data and analytics.
December 17, 2025 07:00 ET | Source: TTEC Digital

TTEC Digital Named a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services

TTEC Digital is recognized as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services.
November 12, 2025 16:30 ET | Source: TTEC Digital

TTEC Digital recognized as the 2025 Microsoft Dynamics 365 Service Partner of the Year

TTEC Digital has won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award.