Jacada Positioned in 2020 Gartner Magic Quadrant for Workforce Engagement Management Report ATLANTA, Feb. 24, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global leader in customer service automation software, today announced that it has been positioned by Gartner as a Niche Player in the 2020...

Calabrio Named as the Only Visionary in 2018 Gartner Magic Quadrant for Workforce Engagement Management MINNEAPOLIS, Feb. 07, 2018 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, today announced that Gartner, Inc. has positioned Calabrio as a Visionary...