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Lean Solutions Group and ISO Announce Strategic Partnership to Leverage Industry-Wide Service Data for Brokerage Customers
April 11, 2024 11:40 ET | Lean Solutions Group
CORAL SPRINGS, Fla., April 11, 2024 (GLOBE NEWSWIRE) -- This week, Lean Solutions Group (LSG), a nearshore and offshore services provider, announced its strategic partnership with Isometric...
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Advancements in Contact Center Workforce Optimization Worldwide - Innovation Powered by AI Is Accelerating Contact Center Growth Opportunities
March 21, 2024 05:10 ET | Research and Markets
Dublin, March 21, 2024 (GLOBE NEWSWIRE) -- The "Advancements in Contact Center Workforce Optimization Worldwide" report has been added to ResearchAndMarkets.com's offering. The report defines...
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Global Contact Center As A Service (CCaaS) Market Analysis Report 2023-2030: Cut Costs and Boost Efficiency with CCaaS - A Deep Dive into Market Trends and Innovations
September 28, 2023 08:53 ET | Research and Markets
Dublin, Sept. 28, 2023 (GLOBE NEWSWIRE) -- The "Contact Center As A Service (CCaaS) Market Size, Share & Trends Analysis Report By Solution, By Service (Support & Maintenance, Integration...
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Global Contact Center-as-a-Service (CCaaS) Market Size to Reach USD 23.94 Billion in 2032 | Emergen Research
September 25, 2023 07:48 ET | Emergen Research
Vancouver, Sept. 25, 2023 (GLOBE NEWSWIRE) -- The global Contact Center-as-a-Service (CCaaS) market size reached USD 3.91 Billion in 2021 and is expected to register a significantly rapid revenue...
Global Contact Center Software Market
Contact Center Software Market - Global Forecast to 2028 - Increasing Investments in CCS Fuel Enhanced Customer Experiences and Propel Market Growth
August 25, 2023 09:18 ET | Research and Markets
Dublin, Aug. 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode,...
Customer Experience Management Market Poised for Remarkable Growth, projected to Hit US$ 32.1 billion by 2032 | Persistence Market Research
July 17, 2023 09:22 ET | Persistence Market Research
New York, July 17, 2023 (GLOBE NEWSWIRE) -- The market for customer experience management is anticipated to be valued US$ 10.7 billion in 2022 and US$ 32.1 billion by 2032. Previously, the market...
Global Contact Center Analytics Market
Contact Center Analytics Global Market Report 2023: Increase in Demand for Predictive Analytics and Real-Time Monitoring Boosts Growth
May 16, 2023 05:23 ET | Research and Markets
Dublin, May 16, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Analytics Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.The global contact center analytics...
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Global Workforce Optimization/Workforce Engagement Management Products and Market Report 2023: How AI, Analytics, and Automation are Being Leveraged in WFO/WEM Modules to Enhance CX and EX
January 20, 2023 07:33 ET | Research and Markets
Dublin, Jan. 20, 2023 (GLOBE NEWSWIRE) -- The "2022-2023 Workforce Optimization/Workforce Engagement Management Product and Market Report" report has been added to ResearchAndMarkets.com's...
Global Contact Center Software Market
Contact Center Software Market by Component, Deployment Model, Organization Size, Industry and Region - Global Forecast to 2027
November 15, 2022 05:53 ET | Research and Markets
Dublin, Nov. 15, 2022 (GLOBE NEWSWIRE) -- The "Contact Center Software Market by Component (Solutions and Services), Deployment Model (Cloud and On-Premises), Organization Size ( Large and Small and...
Global Call Centre AI Market
The Worldwide Call Center AI Industry is Expected to Reach $4.1 Billion by 2027
October 13, 2022 07:38 ET | Research and Markets
Dublin, Oct. 13, 2022 (GLOBE NEWSWIRE) -- The "Call Center AI Market with Covid-19 Impact Analysis, By Component, Mode of Channel (Phone, Social Media, & Chat), Application (Workforce...