CHARLOTTE, N.C., Jan. 7, 2004 (PRIMEZONE) -- SYNOPTICS, a business unit of Northrop Grumman Corporation's (NYSE:NOC) Space Technology sector, has achieved ISO 9001:2000 certification, signifying that its quality management standards meet rigorous industry requirements.
"This achievement reflects our commitment to the highest levels of service excellence," said Joe Rutherford, vice president and general manager of SYNOPTICS. "The certification means that our quality management system assures the integrity of our processes and it reinforces the confidence that our customers have placed in us to deliver products that meet or exceed their exacting requirements."
The ISO 9001:2000 standard, released in December 2000 as the successor to ISO 9000:1994, is an internationally recognized quality management system developed by the International Organization for Standardization (ISO). Certification was verified by AQSR International, a quality management systems registrar for the ISO.
To be certified to the standard, companies must implement a quality management system embracing the activities of the company. These include staff training, meeting customer expectations, designing and developing products, purchasing materials and services, and delivering products and services. This is done using Plan-Do-Check-Act principles and process management, which for SYNOPTICS means demonstrating steps taken to provide customers the services they pledge. Certification to ISO 9001:2000 reinforces to customers, through an independent third-party, that SYNOPTICS operates a quality management system in accordance with the standard.
SYNOPTICS, an affiliate of Northrop Grumman Space Technology, manufactures synthetic crystals for use in solid-state lasers and optical assemblies. More information about SYNOPTICS is available at http://www.st.northropgrumman.com/synoptics. For more information contact: Scott Griffin at 704.944.1671 or scott.e.griffin@ngc.com.
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