KIRYAT BIALIK, Israel and LAS VEGAS, Feb. 15, 2005 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:ITDJ), a provider of enterprise software aimed at small-and medium-sized enterprises, today announced that it signed a follow-up contract with Natali, Israel's largest emergency and preventative medical services in the home.
Less than a year ago, Natali purchased BENEFIT to manage its service team. Presently, the organization will incorporate a new BENEFIT system to manage the information generated from its marketing efforts.
Natali extends 24/7 medical services to subscribers. Their services include doctors' visits to the subscribers' homes, telemedical diagnostics and emergency mobile intensive care units. In an effort to expand its subscriber base, Natali turned to ISD for a solution that would streamline their marketing operations.
"BENEFIT is performing beyond Natali's expectations in managing their service operations," comments Moti Maram, ISD's CEO. "So, it was a natural choice for them to come to ISD to solve their marketing CRM issues with another installation of BENEFIT."
BENEFIT is an off-the-shelf solution that is geared towards small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small-and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries.
For more information, please contact Joel Gering, at 011-972-52-398-3374 or invest@isdsoft.com or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
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