HOUSTON, May 11, 2006 (PRIMEZONE) -- Universal Computer Systems (UCS) announced its newest enhancement to the Telephone Cost Control application (TCC) -- integration with the Cisco Voice over Internet Protocol (VoIP) phone system.
Telephone Cost Control provides the ability to track every phone call, local or long distance, made by each employee so dealers can monitor telephone expenses more closely and verify personnel are making their required follow-up calls. TCC also provides statistics to help dealers make informed decisions about purchasing additional telephone capacity.
Due to the benefits of reduced costs and improved call quality, more and more UCS clients are migrating to VoIP phone systems. VoIP phone systems use the Internet and the dealership LAN to make phone calls, eliminating the need for dealerships to pay surcharges beyond the cost of Internet access. And because dealerships with a VoIP phone system can use the same cabling as their LAN, additional hardware costs are eliminated as well.
"Our clients have enjoyed the benefits of telephone system integration with their UCS System for years. This is valuable in many ways, but most valuable in making sure that sales and service follow-up calls are made as expected. And with this new functionality, our clients can capitalize on VoIP technology to reduce expenses and increase their bottom line," states Terry Jones, Senior Vice President of Software Support at UCS.
The Telephone Cost Control software currently integrates with the Cisco VoIP phone system, which serves as the first step in supporting TCC integration with VoIP technology. UCS plans to offer integration with additional VoIP phone systems in the near future.
About Universal Computer Systems
Universal Computer Systems, (UCS) Inc., based in Houston, Texas, supplies comprehensive software solutions designed to meet the needs of automobile dealerships. Recently celebrating its 35th year in the automotive software business, UCS has built a reputation as being the industry leader in innovation. UCS offers LAN-based architecture and distributed processing, while providing the most integrated suite of PC-based software applications available for dealerships. For more information on UCS, visit www.UniversalComputerSys.com.
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