LAS VEGAS and KIRYAT BIALIK, Israel, Oct. 4, 2006 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:IDVJ), a provider of enterprise software aimed at small- and medium-sized enterprises, today announced that Ness-Matach, subsidiary of Ness Technologies (Nasdaq:NSTC), has upgraded its BENEFIT system.
ISD announced that Ness-Matach (www.ness-matach.co.il), after using BENEFIT for over three years, has recently upgraded its BENEFIT version to include web-based capabilities. The new version connects to the company's database located in its offices and allows technicians to access their assignments and service calls online, in real time, in the field. BENEFIT v.5 also allows technicians to use their cell phones to report information back to the company's database, such as arrival time at a customer's site, or completion time of the task. In this way, the status of all service calls is always up-to-date and accessible.
"Ness-Matach is yet another of our longstanding customers who consistently upgrade and extend their BENEFIT systems. Our customers' loyalty is even more impressive when you take into consideration that our most aggressive competitor today (our former business partner, Menahel Top) was acquired by SAP about one year ago. So, even through some of our customers have purchased and integrated other SAP systems, including ERP, they have all insisted on retaining BENEFIT, and many are currently upgrading their BENEFIT's customer relationship management, marketing and scheduling modules," explains Motti Maran, CEO of ISD.
Ness-Matach is a joint venture of Ness Technologies and Israel's Center for Educational Technology. The company provides IT products and services to corporate, governmental and public entities in Israel, and maintains sales and service partnerships with some of the world's leading hardware and software suppliers, including Microsoft, IBM and Ipex. Ness Technologies (www.ness.com) is a leading international provider of comprehensive end-to-end IT services and solutions, with over 7,000 employees in 15 countries worldwide. Ness recently posted recorded quarterly results, with revenues reaching $116.6 million in the second quarter of 2006.
BENEFIT is an off-the-shelf solution that is geared toward small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small- and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries.
For more information, please contact Jeff Adams at invest-isd@isdsoft.com or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
Certain statements in this news release may contain 'forward-looking' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.