LAS VEGAS and KIRYAT BIALIK, Israel, Oct. 25, 2006 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:IDVJ), a provider of enterprise software aimed at small- and medium-sized enterprises, today announced that Tactivision, leading Israeli communications company, has purchased the entire range of BENEFIT modules.
Tactivision (www.tactivision.co.il) one of Israel's most dynamic IT companies, specializing in machine-to-man communications for the past decade, has purchased the entire range of BENEFIT modules and plans to operate the software as a comprehensive Customer Relations Management system. Tactivision provides online support for computer networks and provides IT consulting services to its clients on a large range of IT issues including security, networks, software development, websites, hardware, smart telephony systems, and many other fields. ISD also signed a distribution agreement with Tactivision, that allows the company to distribute, provide training and customize BENEFIT modules for client to which Tactivision acts as a consultant or outsourced service provider.
"For the last ten years, Tactivision has maintained an impressive annual growth rate of 20%, not the least due to its very flexible CRM policy, and a system for customizing products to the specific needs of its clients, mainly professional service companies," notes Moti Maram, CEO of ISD. "Our distribution agreement with Tactivision is an excellent opportunity for ISD to capture the off-the-shelf CRM software solutions market in Israel and we expect the agreement to show excellent results within a short time."
BENEFIT is an off-the-shelf solution that is geared towards small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
CRM is a fast-growing dynamic market, characterized by the emergence and increasing popularity of open-source software and buyer consumption models such as hosted and subscription offerings. Total CRM software revenue grew by 13.7% in 2005 to $5.7 billion, according to a recent industry report by Gartner Inc. As buyers recognize CRM as a key driver of customer acquisition and retention, continued market growth is expected with a compound annual growth rate of 11.2% until 2010, with North America as the leading source of small- to mid-sized business application software revenues.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small- and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries. For more information, please contact Jeff Adams at: invest-isd@isdsoft.com or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
Certain statements in this news release may contain 'forward-looking' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.