Jewelry Exchange Launches New Website
| Source: The Jewelry Exchange
TUSTIN, CA -- (MARKET WIRE) -- February 21, 2007 -- The Jewelry Exchange, the nation's leading
independent jewelry chain, launched a new and improved website today, with
enhanced capabilities, product selections, and security.
According to Arthur Tschopp, Vice President of Marketing, the new website
was specifically engineered to give consumers access to vital information
about their jewelry purchases, as well as streamline the process so that
items can be ordered and shipped in a matter of minutes. Additionally,
careful analysis was applied to developing a state-of-the-art customer
service center, to provide unparalleled live and back-end support.
"We appreciate that it is very difficult for a consumer to evaluate the
look and quality of jewelry on the Internet," Tschopp stated. "So we have
made vast improvements in the methods we utilize for product photography
and presentation. But more importantly, actual third-party certifications
can now be viewed for most of our loose diamonds," he added. "We continue
to digitize our diamond certificates from the Gemological Institute of
America (GIA), the European Gemological Laboratories (EGL), and the
American Gemological Society (AGS), adding thousands more each week."
Consumers will also enjoy an increased level of confidence when shopping
with the Jewelry Exchange, since all items sold online offer a 100%
Customer Satisfaction Guarantee. "We stand behind the quality of our
products," Tschopp said. "As the manufacturer of most of the items we
sell, we are confident that our jewelry is precision crafted with the
finest materials available," he added. "And since we are selling factory
direct to the public, customers can be confident that they are getting the
best prices possible."
Founder and CEO, Bill Doddridge, put it another way: "We've been in this
business over 30 years, and most of our customers are repeat and
referrals." He noted, "We now offer the same high level of customer
service, quality, and dependability on our website as we do in any of our
stores nationwide."
The Jewelry Exchange's new website is also noted for having the finest
Diamond Search capabilities in the industry. With over 30,000 loose
diamonds in stock -- arguably the largest selection in America -- customers
will have no trouble finding exactly what they want in terms of budget,
cut, size, and quality. Additionally, the Jewelry Exchange is the only
leading Internet site that offers customers the opportunity to see a
diamond before they make a purchase: Most diamonds found on the Jewelry
Exchange's website can be shipped to one of their retail stores, where a
customer can see the diamond in-person before making the decision to
purchase.
"I know of no other company that offers so many ways to satisfy the
customer," Tschopp exclaimed. "From our Money Back Guarantee, to our 'See
it In-Person Program,' we have pulled out all the stops to give our
customers a rewarding shopping experience."
The Jewelry Exchange is owned by Goldenwest Diamond Corporation, and has
been operating for over 30 years, doing business as The Jewelry Exchange in
Los Angeles/Tustin, Chicago/Villa Park, San Francisco/Redwood City,
Boston/Sudbury, Dallas, Tampa, Seattle/Renton, Philadelphia/Norristown,
Washington D.C./Bethesda, Phoenix, Minneapolis/Eagan, and Denver/Greenwood
Village. The company operates as The Jewelry Factory in New
York/Hackensack, Detroit/Livonia, and Cleveland/North Randall. And in
Houston, the company operates The Jewelry Source.
For more information, call 1-800-441-0715 or go online at
www.jewelryexchange.com.