Contact Information: Contact: Elizabeth Nolan SPi Washington, DC (202) 449 7692
SPi Continues to Rank in Top 10 in Global Services 100 Survey
Annual Ranking Recognizes SPi's Leadership in BPO, Human Capital Development and Emerging Asian Markets
| Source: SPi
WASHINGTON, DC--(Marketwire - February 12, 2008) - SPi, a leading global provider of business
process outsourcing solutions, announced today that it has been ranked No.
3 in the "Leader, Emerging Asian Markets" category, No. 6 in "Best
Performing BPO Provider" category and No. 9 in "Leader, Human Capital
Development" category in the 2008 Global Services 100 Survey conducted by
Global Services magazine and neoIT, an outsourcing advisory firm.
The Global Services 100 is a ranking of the world's top 100 service
providers across various BPO and IT sectors. In developing the ranking,
Global Services and neoIT collected third-party and participant-provided
data to evaluate and score service providers across four major categories
-- operational excellence, human capital, service offerings, and client
relationships.
SPi has consistently been in the Top 10 list of "Best Performing BPO
Providers" and "Leaders, Human Capital Development" since 2005. This year,
SPi not only maintains its Top 10 ranking in these categories, but it has
also been included in the Top 3 of another category, "Leader, Emerging
Asian Markets."
Reflecting on the latest rankings, Peter Maquera, SPi's President and CEO,
commented, "Being ranked as a top-tier BPO Provider and a Leader in Human
Capital Development for four consecutive years is confirmation of our
unwavering commitment to grow our people, our strategic partnership
approach with our clients and our resolute promise to continuous process
improvements in everything that we do."
Maquera went on to say, "We are also delighted to see that SPi has been
included in the 'Leader, Emerging Asian Markets' for the first time. Our
high ranking in this category is a testament to our ability to compete with
other large outsourcing companies in India, China and even in the
Philippines in terms of scope of service, quality and cost-effectiveness.
These recognitions truly reflect our commitment to making SPi the Employer
of Choice, Vendor of Choice, and Investment of Choice," Maquera added.
SPi has consistently received recognitions from various global industry
experts. In 2007, the International Association of Outsourcing
Professionals (IAOP) ranked SPi as one of the Top Outsourcing Leaders and
gave the company citations in the Healthcare, CRM Services, Document
Management, Administration and Corporate Services sections. The 2007
Socha-Gelbmann Electronic Discovery Survey also included SPi among its Top
20 Overall Service Providers.
About Global Services
Global Services is a media platform with a portfolio that includes a
magazine, website, events, newsletter and customized solutions. The
company's audience consists of corporate professionals engaged in the
sourcing and management of business and technology services. It is owned by
CyberMedia (India) Limited (www.globalservicesmedia.com).
About neoIT
neoIT is a management consulting firm that helps leading corporations
improve and grow their business by capitalizing on services globalization.
Through a blend of strategic advisory services and hands-on execution
support, neoIT provides advice and management expertise on the
globalization of Information Technology (IT) and Business Process
Outsourcing (BPO) services (www.neoIT.com).
About SPi
SPi is a leading full-service Business Process Outsourcing (BPO) solutions
provider with offices and facilities across North America, Europe, and
Asia. SPi has more than 14,000 employees worldwide delivering a wide range
of call center and knowledge-based outsourcing services to diversified
markets, including Healthcare, Legal, and Publishing. SPi consistently
improves operating efficiency, lowers costs, and helps to strengthen the
competitive position of more than 500 clients.
SPi is owned by ePLDT, Inc. ePLDT, Inc. is a wholly-owned subsidiary of the
Philippine Long Distance Telephone Company (PLDT), the leading
telecommunications provider in the Philippines. PLDT is listed on the
Philippine Stock Exchange (PHP : TEL ), and its American Depository Shares
are listed on the New York Stock Exchange (NYSE : PHI ).
For more information on SPi, visit www.spi-bpo.com.