-- Achieve 31% reduction in order-to-fulfill cycle time
-- Are 44% more likely to be able to trigger an alert based on process
and performance exceptions
-- Are twice as likely to measure order-to-cash KPIs as transactions
occur
-- Are 59% more likely to employ workflow automation technology
-- Have 41% lower Days Sales Outstanding
"Top performing companies have better control over cash. Best-in-Class
companies take full advantage of Enterprise Resource Planning (ERP) to
standardize, integrate, and automate processes from initial quotation
management to delivery and cash collection. Yet many companies also turn to
complementary applications, often plugged into ERP, to streamline
interoperability and coordinate the movement of materials, services, and
funds. They further enable the process by applying technologies, such as
workflow automation and event management to manage by exception, trigger
alerts, and streamline processes," said Cindy Jutras, Vice President &
Group Director, Aberdeen. "The automation of various manual hand-offs
between departments and individuals is an effective means of speeding the
cycle from order to cash. If it is possible to 'walk' an order through the
process significantly faster than it flows naturally, regard this as a
symptom of a problem that can be addressed with workflow automation."
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© 2008 Aberdeen Group, Inc., a Harte-Hanks Company 260 Franklin Street Boston, Massachusetts 02110-3112 Telephone: (617) 723-7890 Fax: (617) 723-7897 www.aberdeen.com
Contact Information: Media Contact: Cindy Jutras Aberdeen Harte-Hanks (617) 854-5247 Cindy.Jutras@aberdeen.com