Contact Information: Contact: Ryan Zuk Sage Software 480-368-3818 ryan.zuk@sage.com Dawn Miller Porter Novelli 404-995-4508 dawn.miller@porternovelli.com
Sage CRM Solutions Receive "Top 15 CRM" Awards From ISM Inc.
Sage CRM and Sage SalesLogix Again Recognized for Small and Medium-Size CRM Excellence Within Intensive Product Evaluation Program
| Source: Sage Software
SCOTTSDALE, AZ--(Marketwire - May 23, 2008) - Sage Software announced today that Sage CRM
/ SageCRM.com and Sage SalesLogix have been selected by ISM Inc., Customer
Relationship Management (CRM) and Contact Center strategic advisors, as Top
15 CRM Small & Medium Business Software Award winners for 2008. Sage CRM
received the ISM award for the sixth consecutive year, while Sage
SalesLogix received the award for a tenth straight year.
"Sage CRM Solutions consistently receive ISM recognition for reliability
and flexibility, resulting in no small part from our research into how
customers go about their work, and the manner in which we transfer this
knowledge into product design," said David van Toor, senior vice president
and general manager for Sage CRM Solutions, North America. "Our recently
announced Sage CRM Solutions 2010 strategy -- with its focus on
interoperability, the connected front and back office, and the anywhere
workforce experience -- is specifically how we will continue delivering the
functionality our customers need, so they in turn can deliver exceptional
experiences for their customers."
The Sage CRM Solutions were chosen after intensive testing by the ISM
Software Lab at its Bethesda, Md.-based headquarters. Each product tested
during ISM's evaluation program was rated according to 217 selection
criteria, including 103 business functions, 52 technical features, 36
implementation capabilities, 9 real time CRM criteria and 17 user support
features.
"Sage Software is a leader in the industry and is to be praised for
consistently obtaining Top 15 honors in our strenuous and comprehensive
evaluations," noted Barton Goldenberg, president, ISM.
The 2008 Top 15 CRM SMB selections are featured in ISM's 16th edition of
The Guide to CRM Automation and in their Top 15 CD available at
www.ismguide.com.
More information about the Sage CRM Solutions 2010 strategy is available at
www.sagecrmsolutions.com/2010strategy.
About Sage CRM Solutions
Sage CRM Solutions is a portfolio of market-leading applications consisting
of ACT! by Sage, Sage CRM, and Sage SalesLogix. Over 56,000 organizations
and 3.1 million users worldwide rely on Sage CRM Solutions to develop
profitable, long-term business relationships.
ACT!, the #1 selling contact and customer management solution for over 20
years, assists individuals and teams by centralizing contact and calendar
information, increasing communication effectiveness, and improving
individual and team productivity.
Sage CRM and Sage SalesLogix are award-winning CRM suites which address the
business process needs of fast-growing organizations across Sales,
Marketing, Service, and Support. Sage CRM is fully Web-based and can be
deployed on-premise or on-demand. It also offers out-of-the-box integration
with leading Sage ERP applications. Sage SalesLogix delivers deep, rich
customization capabilities and high levels of user adoption across all
deployment methods including Web, Windows, and mobile devices.
About ISM
Founded in 1985, ISM Inc. offers strategic advisor services to
organizations planning and implementing Customer Relationship Management
(CRM), Contact Center initiatives and Digital Client initiatives. ISM
annually publishes The Guide to CRM Automation and Top 15 CRM and Real Time
CRM software reviews. Barton Goldenberg, founder and president of ISM, is
the author of CRM in Real Time (published by Information Today) and CRM
Automation (published by Prentice Hall) and is a columnist for a number of
publications including CRM Magazine. ISM private sector clients include
AAA, Amtrak, Delta Faucet, ExxonMobil, IBM, Lucent Technologies,
McGraw-Hill, Nike, NYSE, PepsiCo, Roche, T. Rowe Price, United Way and
Xerox; ISM's government clients include the Department of Defense and the
US Postal Service.
About Sage Software
Sage Software supports the needs, challenges and dreams of nearly 2.9
million small and medium-sized business customers in North America through
easy-to-use, scalable and customizable software and services. Our products
support accounting, operations, customer relationship management, human
resources, time tracking, merchant services and the specialized needs of
the construction, distribution, healthcare, manufacturing, nonprofit and
real estate industries. Sage Software is a subsidiary of The Sage Group
plc, a leading global supplier of business management software and services
to small and medium-sized businesses. Formed in 1981, Sage was floated on
the London Stock Exchange in 1989. Sage Group now has 5.7 million customers
and employs over 14,800 people worldwide. For more information, please
visit the web site at www.sagesoftware.com or call (866) 308-2378.
© 2008 Sage Software, Inc. All rights reserved. All other brands are
trademarks of their respective companies.