Contact Information: Contact: Ming Shao Director of Marketing PanTerra Networks, Inc. +1 408.702.2233 http://www.panterranetworks.com
PanTerra Networks Announces Further Enhancement of Its Unified Communications SaaS Platform
WorldSmart(TM) Version 3.8 Release Continues to Empower the Industry Leading Multi-Service SaaS Provider
| Source: PanTerra Networks
SUNNYVALE, CA--(Marketwire - July 29, 2008) - PanTerra Networks (www.panterranetworks.com),
a leading provider of on-demand
unified communications services for small and mid-sized businesses,
today announced the general availability of WorldSmart version 3.8, a major
release of its Software-as-a-Service (SaaS) platform. WorldSmart is
PanTerra's industry leading on-demand unified communications solution.
WorldSmart 3.8 expands the feature set of the previous generation of
WorldSmart services to offer the SMB market a proven
multi-service SaaS platform, integrating communications, collaboration,
messaging and call center applications into a single unified experience.
The latest release delivers even more features, flexibility, and
scalability. Feature enhancements include a more robust IM client, advanced
ACD features such as supervisory silent listen, whisper and barge-in modes,
call recording, easy click-to-call Outlook integration, enhanced operator
console and additional call control features.
While rolling out the system's enhancements, PanTerra looked to its
customers and
partners for inputs. "This release is in response to the requests and
suggestions of our customers and channel partners. Our multi-service SaaS
platform is truly a next generation technology for unified communications,"
said Rakesh Dubey, Sr. Vice President of Research and Development at
PanTerra Networks. "We believe there is nothing in the marketplace right
now that provides the same value and seamless integration of services as
WorldSmart. Our platform, powered by our proprietary multi-service SaaS
architecture, delivers the reliability and scalability needed in this
industry."
"WorldSmart services have saved us time and money, and helped us remain
competitive in the global market," said Cary Sholer, CEO of WaveStrong,
Inc. "We have clients all over the world, which require our staff to travel
extensively internationally. We exclusively rely on WorldSmart's full
spectrum of communications services to conduct our daily business,
including digital voice services, soft-phone, collaboration, conferencing,
IM and inbound ACD. WorldSmart's new release is even more powerful and
flexible with more advanced features and services at the same cost to us.
The feature we are most excited about is the enhanced web conferencing.
Having web conferencing capabilities fully integrated with other
applications allow us to host webinars, reduce our sales travel, and
increase our training capabilities."
In the rapidly evolving unified communications industry, services providers
must be able to deliver feature rich and highly competitive services that
are easily accessible to customers. PanTerra's WorldSmart offers a single point of
contact for applications, services, support, billing, provisioning, and
fulfillment. It is built on a proven and flexible on-demand delivery model,
ideally suited for SMBs. The results speak for themselves as WorldSmart has
demonstrated itself to be the best multi-service SaaS solution in the
industry, accelerating business productivity, reducing monthly expenses and
eliminating upfront capital costs for businesses.
"WorldSmart has enabled us to start our business with no upfront cost and
no maintenance hassles," said Luis Santizo, President of Telcentric. "With
PanTerra's WorldSmart, we are able to rapidly grow our business to respond
to our customers and market demands. The new enhanced platform with more
advanced features and tools give us a significant competitive edge and
opportunity to expand our products and services portfolio."
About PanTerra Networks
PanTerra Networks is a leading provider of on-demand unified communications
Software-as-a-Service (SaaS) solutions for small and medium sized
businesses. The Company's WorkSuites provide a complete set of
communication, collaboration, call center and messaging services including
unlimited voice, web meeting and conference, secure instant messaging,
multimedia conferencing, remote desktop sharing and ACD/call center
services delivered in a single easy to provision and easy to use and
administer interface. WorkSuites have the ability to tightly integrate with
other business applications like Salesforce automation, which makes it an
ideal productivity tool. PanTerra's WorkSuite on-demand services keep
capital investment low and align operating expense to business value.
WorkSuites are co-branded and re-sold exclusively through service
providers, distributors and resellers. The Company is headquartered in
Sunnyvale, California. For more information, visit
http://www.panterranetworks.com or call +1 408.702.2200.