According to Latest Cutting Edge Information Study, MSL Teams Balance Compliance and Communication With Commercial Groups


RESEARCH TRIANGLE PARK, NC--(Marketwire - August 29, 2008) - Despite regulations restricting commercial teams' influence over MSL groups, these two groups still must communicate to coordinate visits and other activities. A new report from Cutting Edge Information, titled "The Changing MSL Role" (www.MSLPerformance.com), provides examples of how some companies walk the tightrope of OIG and PhRMA compliance guidelines while managing speaker bureaus and field call schedules.

Cutting Edge Information's study concludes that MSLs interact with the commercial side at 69% of surveyed companies. This coordination includes brand and therapeutic area teams and sales groups. While communication with marketing teams does not violate OIG guidelines, companies must carefully manage these communications to ensure that any exchange of information remains compliant. To ensure compliant practices, many companies have put firewalls in place between MSLs and marketing groups.

"As long as medical liaisons follow regulatory guidelines, there is no problem communicating with commercial teams," says Elio Evangelista, lead author of the report. "But they need to be careful not to directly influence commercial decisions or promote off-label products, either of which is likely to be a code violation and bring public scrutiny to their company."

"The Changing MSL Role" (www.MSLPerformance.com) provides specific examples of managing these communications and breakdowns of these communications by company size, and also discusses many other issues related to the roles of MSLs in modern pharmaceutical companies. The 203-page report was developed from survey and interview data for 30 pharmaceutical and biotechnology companies. Its findings enable companies to improve their thought leader management by maximizing their MSLs' value, scientific knowledge and relationship-building skills.

This study covers these key aspects of MSL programs:

--  Structure, Budgets and Staffing
--  MSL Qualifications and Performance Measurement
--  Field Force Strategies and Communication
    

The report also contains 500+ metrics, including the following:

--  Number of thought leader relationships by company size
--  Degrees required by MSLs working with PCP thought leaders
--  Breakdowns of thought leader relationships by company size and
    provider category
--  Ratio of MSLs to sales reps
    

Download a complimentary brochure here: http://cuttingedgeinfo.com/mslperformance/PH115_Download.asp#body

Report Website: www.MSLPerformance.com

Contact Information: Contact Information: Elio Evangelista 919-433-0214