ORLANDO, FL--(Marketwire - January 19, 2009) - LOTUSPHERE --
ShoreTel® (
NASDAQ:
SHOR), a leading
provider of Pure IP Unified Communications (UC) solutions, today announced
that it has begun field trials of the ShoreTel plug-in for IBM Lotus
Sametime.
ShoreTel announced in March 2008 it was working with IBM to integrate
technologies that allow customers to access ShoreTel's powerful IP
telephony features from within their Lotus Sametime application. Customers
interested in leveraging this integration can now apply to participate in
the field trial by sending an email to
fieldtrials@shoretel.com.
The ShoreTel plug-in includes call control and management features of
ShoreTel's award-winning ShoreWare Call Manager end-user application suite.
With the plug-in for Lotus Sametime, companies can integrate voice
capabilities throughout their IBM Lotus collaboration applications,
providing new ways to increase productivity and collaboration without
requiring users to learn a new program or change their habits. The combined
solution is easy to deploy, easy to manage and easy to use, and offers
unmatched reliability. ShoreTel will preview the capabilities of the
plug-in at this year's Lotusphere 2009 conference, January 18-22 at Walt
Disney World Swan and Dolphin Resort, Orlando, Fla. in the Foundation lab
and on the exhibit floor in booth #622.
"The ShoreTel plug-in for Lotus Sametime provides customers with more
options for integrating our wide range of unified communications
capabilities with their core business processes to increase employee
productivity and collaboration throughout the enterprise," said Mark Arman,
vice president of business development at ShoreTel. "Our ongoing work with
IBM reflects our deep commitment to delivering the communications
solutions enterprises need to remain competitive, while ensuring an optimal
customer experience."
The ShoreTel plug-in adds the following key capabilities for Lotus Sametime
users:
-- Telephony presence - System users can see when another person on the
system is on a call.
-- Click to dial, call by name - Users can easily place a call by
selecting a name in the Lotus Sametime or IBM Lotus Notes and Domino
directories.
-- Telephony control at a click - Telephony features, such as hold,
transfer and conference, become intuitively easy.
-- Integrated call stack - Users can manage multiple calls from within
the Lotus Sametime user interface.
The ShoreTel plug-in requires ShoreWare CSTA server, ShoreTel 7.5 or above,
and IBM Lotus Sametime 8.0.1. Lotus Notes and Domino 8.0 is required for
the click-to-dial capability from within Lotus Notes and Domino.
This press release contains forward-looking statements that involve
substantial risks and uncertainties, including but not limited to,
statements relating to the successful field trials of the ShoreTel plug-in
for IBM Lotus Sametime. ShoreTel makes no commitment regarding the
potential roll out and timing of commercial services based on the ShoreTel
plug-in that is being trialed.
About ShoreTel, Inc.
ShoreTel, Inc. (
NASDAQ:
SHOR) is a leading provider of Pure IP Unified
Communications solutions. ShoreTel enables companies of any size to
seamlessly integrate all communications -- voice, video, messaging and data
-- with their business processes. Independent of device or location,
ShoreTel's distributed software architecture eliminates the traditional
costs, complexity and reliability issues typically associated with other
solutions. ShoreTel continues to deliver the highest levels of customer
satisfaction, ease of use and manageability, while driving down the overall
total cost of ownership. ShoreTel is headquartered in Sunnyvale,
California, and has regional offices in the United Kingdom, Sydney,
Australia and Munich, Germany. For more information, visit
www.shoretel.com
or call 1-877-80SHORE.
IBM, Lotus, Notes, Domino, Sametime and Lotusphere are trademarks of
International Business Machines Corporation in the United States, other
countries or both. Other company, product and service names may be
trademarks or service marks of others.
Contact Information: Press Contact:
Rachel Shelton
Eastwick Communications
Tel: +650-480-4069
rshelton@eastwick.com
Booth #622