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Small Business Owners Should Practice "Tough Love"
Expert Says "Benevolent Dictators" Are More Effective Small Business Leaders
| Source: Jim Muehlhausen
FISHERS, IN--(Marketwire - March 11, 2009) - Whether its recession time or boom time, small
business owners should look at the way they operate in order to maximize
their revenues. Many small businesses are run a little loosely, because
many owners believe they lack the overhead and the staff to require a lot
of strict policies and procedures.
That's a mistake, according to Jim Muehlhausen, CPA and author of "The 51
Fatal Business Errors and How To Avoid Them," from Emerald Publishing
(www.51errors.com).
"Every business owner is enrolled in the world's most expensive business
school: The School of Hard Knocks," Muehlhausen said. "Instead of acquiring
business knowledge the slow and expensive way, business owners need to
capitalize on the hard-fought lessons of others. That's why benevolent
dictators are the best small business leaders, because ruling by committee
against that landscape rarely works."
In order to swim with the big fish without getting eaten, Muehlhausen
suggests that small business owners get a little tougher and smarter to
survive the nasty water.
"There are several practices that are considered standard operating
procedure that actually work against small business owners," Muehlhausen
said. "First, many insist on learning hard lessons themselves rather than
learn from the mistakes of their competitors. To compound the problem, they
also tend to hire employees away from their competitors without realizing
that chances are that the employee may be leaving because they had been
fired, or they are about to be fired."
Muehlhausen also stresses that CEOs need to be benevolent dictators to be
more effective.
"Managing employees is a lot like parenting," he said. "Employees may not
like what you do, but you'll have to do it anyway. Many CEOs are afraid to
be authoritarian, but they should do it anyway. They should remember two
things -- first, being authoritarian does not mean you can't be nice, and
second, it's the CEO's name on the big door. No one else will be blamed for
the failure of staff. An autocrat is not automatically a jerk, and
businesses aren't a democracy."
About Jim Muehlhausen
Jim Muehlhausen CPA, JD has had articles featured in numerous publications
including Businessweek.com, Entrepreneur, Inc., Indianapolis Business
Journal, The Small Business Report, Undercar Digest, Digitrends and NAICC
Legal Journal.