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Industry Veteran Jim Miesse Joins AquaBrowser Library(R) as Director of North American Operations
| Source: Bowker
NEW PROVIDENCE, NJ--(Marketwire - March 23, 2009) - Medialab, creator of the renowned
AquaBrowser Library search and discovery platform, today announced that
highly regarded industry executive Jim Miesse has been named director of
North American operations.
In his new position, Miesse will report directly to Bastiaan F. Zwaan,
president and chief executive officer of Medialab, a division of New
Providence, N.J.-based Bowker. Miesse will oversee AquaBrowser's overall
operations in North America, including the management of the services and
support teams, and the supervision of the implementation process. He will
also be charged with expanding AquaBrowser's North American support team so
the company is positioned to continue delivering high levels of customer
satisfaction to the fast-growing AquaBrowser Library user community in the
U.S. and Canada.
"I am delighted that we have managed to add this level of vision, seniority
and experience to our organization," said Zwaan. "Jim will play a key role
in furthering our product processes to ensure maximum customer satisfaction
as we solidify our market dominance. This step shows our high level
commitment to the CIG family's vision of providing an unmatched search and
discovery product suite with AquaBrowser Library, alongside Serials
Solutions' 360 and Summon product lines."
Miesse is a recognized authority in the marketplace, whose key achievements
include building out Endeavor Information System's customer operations from
just a few people to a staff of 50 and becoming known throughout the
industry for its sterling record of customer satisfaction.
"Search and discovery environments represent the single greatest need
libraries have today for best serving their patrons," commented Miesse.
"AquaBrowser's vision and clear leadership position in the marketplace make
me absolutely thrilled to join this team and ensure the highest possible
level of customer satisfaction in their North American customer base. I am
looking forward to working again with all the sites I worked with at
Endeavor, and equally excited about meeting those I haven't met yet."
About Medialab Solutions and AquaBrowser North America
AquaBrowser is recognized globally as the original search and discovery
system for libraries. Medialab Solutions, a business unit of Bowker, is
dedicated exclusively to developing AquaBrowser for providing cutting-edge
visual and faceted search solutions for libraries. AquaBrowser, with over
600 customers worldwide, can be found in thousands of libraries of all
types and sizes around the world. For more information about AquaBrowser,
visit http://www.aquabrowser.com or call 1-800-546-9816.
About Bowker
Bowker is the world's leading source for bibliographic information. The
company provides searching, analytical, promotional, and ordering services
to publishers, booksellers, libraries, and patrons through national and
international brands, including: Books In Print®, Global Books In
Print®, Syndetic Solutions™, Pubnet®, PubEasy®, PubTrack™,
AquaBrowser®, and more. In the U.S., Australia and Puerto Rico, Bowker is
also the exclusive ISBN and SAN Agency and a DOI registration agency for
the publishing industry. Bowker is headquartered in New Providence, New
Jersey, with operations in East Grinstead, England, and Port Melbourne,
Australia. For more company details, please visit www.Bowker.com.