Contact Information: Contact: Kathy Cavolina 978.524.5649
Electric Insurance Company Extends Agreement With TeleGlass National
Glass Coverage Feature Takes the Pain Out of Broken or Chipped Windows
| Source: Electric Insurance Company
BEVERLY, MA--(Marketwire - April 14, 2009) - Electric Insurance Company, a national, leading
provider of personal and commercial lines insurance products, announced
today that it has extended its agreement with TeleGlass National to provide
mobile glass repair service and zero-cost glass repairs for policyholders
(in states where permitted by law). An additional benefit of the program
provides for full replacement glass coverage at no out of pocket expense
other than the policy deductible.
Should an Electric Insurance Company policyholder experience a cracked,
broken, or chipped window on their automobile, policyholders simply call
the toll-free number listed on their policy to report the incident. They
indicate when and where they would prefer to have their window repaired or
replaced, and a specialist is dispatched accordingly.
Electric Insurance Company selected TeleGlass National, the leading
national auto glass service delivery system of its kind in the United
States, to administer the program. Electric Insurance Company chose
TeleGlass because of its thorough understanding of the auto glass repair
and replacement process, and its ability to deliver fast, reliable, high
quality service throughout the United States.
"At Electric Insurance our goal is to deliver insurance products that
improve the lives of our policyholders," said Maureen Hegarty, vice
president of claims at Electric Insurance. "We are always looking for ways
to provide an enhanced level of service and coverage to our insureds. This
glass coverage feature is just another example of that. Most importantly,
this focus on continuous improvement is paying off. Based on a 2008 survey,
over 99% of our policyholders who have had a claim would renew with
Electric Insurance Company based on their experience."
"TeleGlass National is proud to be a service provider to a company like
Electric Insurance. Our company philosophies and daily activities are in
sync with a complete focus on satisfying the consumer in need of auto glass
replacement," according to Managing Director, Sheila O'Toole. "We will
continue to work closely with Electric Insurance to improve and enhance the
services offered to their insured through advances in technology and a
service delivery system comprised of best in class auto glass
professionals."
About TeleGlass National
TeleGlass National (www.teleglass.com) provides end-to-end auto glass
repair and replacement service solutions for auto insurance companies and
their policyholders. Our business model is built upon a thorough
understanding of the auto glass repair and replacement process, delivering
fast, reliable, high quality autoglass service throughout the country.
TeleGlass has administered auto glass service programs for insurance
carriers throughout the country for over a decade, and our experienced team
understands the detailed needs of car owners, Insurers, and glass
providers.
About Electric Insurance Company
Electric Insurance Company (www.electricinsurance.com) is a national,
leading provider of personal and commercial lines insurance products.
Established in 1966 to specifically serve GE employees, Electric Insurance
now extends its superior personal lines products and outstanding service to
discerning consumers inside and outside of the GE community. Electric
Insurance Company -- with credit ratings of "A" from A.M. Best and Standard
& Poor's -- offers its auto, homeowners, condo, renters, and umbrella
insurance through the web, select independent agents, or by calling
800.227.2757.