Contact Information: Media Inquiries: Deb Kline 908-953-6179 klined@avaya.com
Frost & Sullivan Recognizes Avaya as Leader in Unified Communications Markets
Avaya Named the Global Leader in the Audio Conferencing Bridge Market and the North American Leader in Enterprise Voice and Unified Messaging
| Source: Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - April 28, 2009) - Avaya, a global leader in business
communications systems, software and services, today announced it has
received Frost & Sullivan's 2009 North American Market Leadership Award for
Enterprise Voice and Unified Messaging and the 2008 Global Market
Leadership Award in the Audio Conferencing Bridge Market. Both honors are
based on Avaya's dominant position in shipments and leading market share
position in revenue.
Avaya has held the leadership position in enterprise voice and unified
messaging for six years in a row by enabling customers to leverage their
existing assets and by providing a robust, complete, and ever-evolving
messaging solution. It is also the second year in a row that Avaya has held
the leadership position in the global audio conferencing bridge market.
Both Frost & Sullivan leadership awards are based on the consulting firm's
recent reports, which analyze market drivers, restraints, competitive
issues, growth opportunities and key vendors for the enterprise voice and
unified messaging market in North America and the global audio conferencing
bridge market. These reports show that Avaya's market leadership in unified
communications solutions is evidenced by its dominance in shipments and
revenue generation for 2007-2009. In revenue generation, Avaya maintained
the top positions with 27 percent of the audio conferencing bridge market
and 25.2 percent of the enterprise voice and unified messaging markets,
respectively.
"Avaya maintains its competitive position in the messaging and audio
conferencing markets through a clear and non-disruptive migration path to
its current portfolio and robust messaging and audio conferencing
offerings," said Elka Popova, Program Director, Unified Communications,
Frost & Sullivan.
Avaya's audio conferencing capabilities are found in Avaya Meeting
Exchange, Avaya Web Conferencing, Avaya one-X® Portal and one-X
Communicator. For voice and unified messaging, Avaya Modular Messaging is
one of the industry's most robust and complete offerings in the market. It
is joined by Avaya Message Store Server, Avaya one-X Speech,
Speech-to-Text, and Avaya IP Office for small and mid-sized enterprises to
make up Avaya's feature-rich, integrated unified messaging portfolio.
"Audio conferencing and unified messaging are bedrock elements in any
unified communications strategy," said Michael Frendo, vice president and
general manager, Unified Communications at Avaya. "For companies evolving
their communications infrastructure, building on Avaya's flexible,
market-proven solutions will provide them with significant return on
investment and increased employee productivity."
Frost & Sullivan previously recognized Avaya for other achievements in the
unified communications market, including the Enterprise Communications
Applications Company of the Year.
To learn more about Frost & Sullivan's research and consulting services,
please visit www.frost.com.
About Avaya
Avaya is a global leader in enterprise
communications systems. The company provides unified communications,
contact centers, and related services directly and through its channel
partners to leading businesses and organizations around the world.
Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service,
and competitiveness. For more information please visit www.avaya.com.