Kenexa Names Sarah Teten to New Role as Chief Customer Officer
Ten-Year Company Veteran Assumes Newly Created Position to Ensure Intense Focus on 'Extreme Service'
| Source: Kenexa
WAYNE, PA--(Marketwire - November 12, 2009) - Kenexa
(NASDAQ : KNXA ), a global provider of business solutions for human resources,
today announced that Sarah Teten has assumed the newly created role of
Chief Customer Officer. In this capacity, she will be responsible for
ensuring that Kenexa's new brand is communicated, delivered and fulfilled
at each phase of the customer lifecycle, and she will drive the delivery of
Kenexa's Extreme Service Hierarchy globally.
Kenexa is the only company in the HR marketplace that has the tools,
services and technology to multiply business success. Kenexa's formula for
business success, i X e = s, requires two elements -- the individual and
the environment. Kenexa believes that when you multiply the right
individual by the right environment, success is inevitable. The
multiplication sign in the formula for success is the secret to unlocking
human potential. It is the factor that separates Kenexa from every other
company in the marketplace. While other companies have solutions that
affect the "i" or the "e," only Kenexa can multiply them to maximize
business outcomes. One of the ways the company delivers on the "X" is
through Extreme Service.
"Extreme Service is a critical factor in Kenexa's formula for success. It
requires commitment to accuracy, timeliness, responsiveness, proactivity
and, foremost, mutual learning. During her years at Kenexa, Sarah has
demonstrated all those qualities, and more. There is no better leader to be
in charge of communicating that Kenexa is 'HR success multiplied,' and
ensuring that our customers achieve this degree of success," commented Rudy
Karsan, Kenexa's chairman and CEO.
"Over the years, I've had the absolute pleasure of meeting and working
closely with so many of our customers," said Teten. "These relationships
are very important to Kenexa, professionally as well as personally. I'm
honored to take the lead on making sure we continue to nurture these
relationships while driving improvement and linkage of human resources to
our customers' most important business metrics."
Teten has been Kenexa's chief marketing officer since 2004, having joined
the company in 1999 as a sales executive and later serving as director of
marketing. Teten received her bachelor's degree from the University of
Nebraska.
About Kenexa
Kenexa® provides business solutions for human resources. We help global
organizations multiply business success by identifying the best individuals
for every job and fostering optimal work environments for every
organization. For more than 20 years, Kenexa has studied human behavior and
team dynamics in the workplace, and has developed the software solutions,
business processes and expert consulting that help organizations impact
positive business outcomes through HR. Kenexa is the only company that
offers a comprehensive suite of unified products and services that support
the entire employee lifecycle from pre-hire to exit. Additional information
about Kenexa and its global products and services can be accessed at
www.kenexa.com.