Investing in Strategic Workforce and Expense Management Technologies Helps Streamline Operations and Reduce Compliance Risk for Utility and Energy Providers
Complimentary White Paper Available at CyberShift.com Sheds Light on How Workforce and Expense Automation Improves Bottom Line Performance
| Source: CyberShift, Inc.
PARSIPPANY, NJ--(Marketwire - January 27, 2010) - CyberShift, a global provider of workforce
management and
expense management software and services, today released its latest
white paper titled "Energy and Utility
Providers Plug into Workforce and Expense Management Technology." This
white paper has been designed to give companies that provide electricity,
natural gas, oil, water or nuclear power more information about the
business benefits of automating the workforce and expense management
functions.
Energy and utility providers are challenged to deliver reliable services
and service levels to their customers. As a result, many look to technology
solutions to increase operational efficiencies and drive down the costs
associated with the scheduling and deployment of labor. Fully integrated
and scalable Web-based robust workforce and expense management solutions
that provide best-in-class time and attendance, absence management,
employee scheduling and optimization and expense management can help energy
and utility providers focus on their core business of consistently
providing reliable services to their customers.
"An automated workforce management solution that includes time and
attendance, self service, scheduling optimization and absence management
can address the business challenges that will enable energy and utility
providers to efficiently and effectively align their workforce with
business demands and reduce compliance risk," commented Morné Swart, vice
president of Product Management, CyberShift, Inc. "Combined with expense
management, the second largest controllable cost after labor, organizations
can further increase process efficiencies and reduce operating expenses."
The CyberShift white paper explores how automating workforce management can
help organizations with staffing decisions -- from allocating resources
during peak times to handling unscheduled maintenance or deploying crews
for widespread emergencies, as seen in the aftermath of Hurricane Katrina
in New Orleans or an offshore oil spill -- and eliminate inefficiencies
inherent in traditional scheduling methodologies. Effective workforce
management practices and solutions can also assist in meeting government
regulations such as helping nuclear energy providers comply with the U.S.
Nuclear Regulatory Commission (NRC) Fitness for Duty requirements (NRC 10
CFR Part 26) that address the issue of fatigue management in the nuclear
power industry.
The white paper also examines the automation of expense management.
Employee expenses are no longer just limited to travel and entertainment
costs incurred by the employee; they now include expenses such as mobile
phones, office supplies, payment cards and more, and may include expenses
incurred by field crews sent out of the area to work on power recovery
after a storm or other unscheduled shutdowns or outages. Comprehensive
solutions enable companies to automate the entire process from pre-trip
authorization to post payment reporting and analysis. Expense Management
Automation is not only more efficient and helps companies save on
processing time and costs, it helps employees remain compliant with expense
procedures, preferred vendor utilization and other company guidelines,
especially in emergency situations where these policies may easily be
overlooked if no automatic system is in place.
The complimentary white paper "Energy and Utility Providers Plug into
Workforce and Expense Management Technology" is available for download at
www.cybershift.com/energy_and_utilities.
About CyberShift
CyberShift, Inc. is a global leader in providing secure enterprise
solutions that automate and optimize workforce operations. CyberShift's
Workforce Management and Expense Management solutions help organizations
proactively plan, manage and control their workforce operations, resulting
in lower labor costs, reduced compliance risk, higher productivity and
decreased employee expenses. CyberShift's comprehensive product suite
provides for employee scheduling, time-and-attendance, contingent labor
management, absence management, expense management and related solutions
for the mobile workforce. CyberShift's global solutions are available
through our industry leading Software-as-a-Service (CyberShift On
Demand™) delivery model, or as an On Premise license, putting the power
of choice in the hands of the customer. For more information, please call
(877) 274-4381 or visit www.cybershift.com.