HONOLULU, HI and PAWTUCKET, RI--(Marketwire - August 2, 2010) - BlueWave Technology, a provider of modern claim management solutions for the property/casualty insurance industry, announced today Narragansett Bay Insurance Company (NBIC) has implemented BlueWave Technology's PipelineClaims 4.2 software application as one of the core solutions in its Project APEX technology modernization initiative.
Headquartered in Rhode Island, NBIC offers specialty insurance products and services to homeowners through a select network of independent agents along the Eastern seaboard. The company embarked on Project APEX in 2009 in order to modernize in-house legacy systems and establish a highly-advanced, flexible, nimble technology environment that would enable NBIC to deliver exceptional client services, platform scalability, business alignment and the product agility needed to transform the homeowners' insurance marketplace. All systems selected as a part of Project APEX were specifically chosen for their modern architecture, and were required to be compatible with a multi-phase implementation, best-of-breed approach.
"PipelineClaims provides us with streamlined open technology and advances us away from our legacy environment following our consistent best of breed strategy," said Mike Anselmo, chief information officer of NBIC, recently highlighted in Insurance Networking News' list of CIOs taking charge in high-profile assignments. "The functionality PipelineClaims provides to enhance our claims process and overall customer service for our agents and clients are fully integrated and available to authenticated users, anywhere and anytime. The BlueWave team is well-organized, understands the claims business, and continues to be an important partner of ours."
BlueWave Technology's PipelineClaims was selected when the Project APEX team at NBIC identified it as a system which could consolidate IT processes and create more fluid claim management. NBIC's requirements for a new claim system dictated the selected solution would be web-based, highly-customizable and able to improve claims turnaround time, all traits inherent to PipelineClaims. Additionally, NBIC wanted the new solution to be responsive enough to handle the company's current claim volume while also capturing all the data vital to underwriting better business.
"The BlueWave technology team has worked as partners with us throughout the implementation, allowing the PipelineClaims project to be a smooth roll-out for our organization," said Bob Khosropur, chief claims officer for NBIC. "PipelineClaims is a user-friendly, intuitive and highly-functional system that has made the switch from our old system a welcome change."
"We're excited to be a part of such a visionary modernization initiative," said Riki Fujitani, president of BlueWave Technology. "NBIC's strategy sees technology as the key to their future and we're happy to be a part of that vision."
Recognized as the "Company to Watch for 2009" at the VIP awards, BlueWave Technology was also one of the companies which helped Farmers Alliance Mutual Insurance earn its 2009 Celent Model Carrier of the Year Award.
About BlueWave Technology
BlueWave Technology, developer of PipelineClaims, a state-of-the-art, browser-based, technology solution that combines core claims administration capabilities with business process management (BPM) and configurable business rules, offers rich functionality to help property/casualty insurance companies, third-party administrators (TPAs), and self-insured organizations improve customer service, enhance profitability, drive down claim costs and increase customer retention rates through modern technology with the lowest total cost of ownership (TCO) available in the insurance industry today. For more information about BlueWave Technology or PipelineClaims, please visit www.bluewavetechnology.com, email info@bluewavetechnology.com, or call 866.927.9981.
About Narragansett Bay Insurance Company
Narragansett Bay Insurance Company, headquartered in Rhode Island, offers specialty insurance services and products to homeowners through an extensive network of independent agents along the Eastern seaboard. Backed by highly rated reinsurers, Narragansett Bay has received an "A, Exceptional" Financial Stability Rating (FSR) from Demotech, Inc., an independent financial analysis and actuarial services firm for property and casualty insurers. To find more information on NBIC, visit www.NBIC.com or contact Kristin Gabaree at 401.495.0777 or media@nbic.com.
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