PORTLAND, OR--(Marketwire - September 22, 2010) - Inavero, a Portland-based satisfaction research firm, announced its 2010 Best of Staffing™ Candidate list today. Best of Staffing, presented in partnership with CareerBuilder, is the nation's only candidate satisfaction award that recognizes staffing and recruiting firms that provide exceptional service to their talent.
Staffing firms competing to make the Best of Staffing list underwent a rigorous candidate survey process followed by careful analysis of responses to determine satisfaction levels. The average Best of Staffing Competitor received satisfaction ratings of 9 or 10 out of 10 from 71 percent of their talent, significantly higher than the industry's average of 48 percent. Best of Staffing participants secured a place on the list by earning a Net Promoter Score® that was at least double the national staffing industry benchmark for talent satisfaction.
"Right now, not many companies are hiring full-time employees, but staffing firms continue to put more people on assignment each week. This is a time when those firms who are focused on delivering great service to their talent should be recognized and applauded," said Eric Gregg, Founder & CEO of Inavero. "Inavero's Best of Staffing program presents an opportunity for staffing firms to differentiate themselves from the rest of the industry, recognizes excellence, and also provides invaluable information about how to continue to meet and exceed expectations of the talent they place on assignment."
Inavero's complete Best of Staffing list can be viewed at www.bestofstaffing.com. For more information about Inavero, visit www.inavero.com.
About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero's proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero's team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves as the American Staffing Association's exclusive research partner. The firm's surveys protect more than $4.3 billion in staffing firm annual revenue. Visit Inavero on the Web at: www.inavero.com.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld
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