WAKEFIELD, Mass., Jan. 4, 2011 (GLOBE NEWSWIRE) -- Comverse, a world leader in billing and active customer management, and Cycle30, a wholly owned subsidiary of General Communication Inc. (GCI) (Nasdaq:GNCMA), today announced that the cable TV services provided by Alaska's largest telecommunications and cable provider have been successfully converted to Cycle30's hosted billing platform, powered by Comverse BSS.
The cable conversion completes the migration of all of GCI's consumer services — cable, wireless, wireline, and Internet — to Cycle30's hosted order-to-cash solution, based on Comverse BSS, and allows the decommissioning of a legacy system. The fully converged approach increases GCI's ability to support a broad range of interaction opportunities. Similarly, the Comverse-based platform will benefit subscribers with an improved customer experience, greater control, and more choice.
"GCI is pleased with how efficiently the BSS conversion project was executed from start to finish," said Ron Duncan, CEO of GCI.
"By managing all of its services – including cable – with a modern, hosted order-to-cash platform, GCI is better positioned for future growth," said Jim Dunlap, President of Cycle30. "A converged billing platform will empower GCI to bring new products to market in record time and deliver even greater levels of personalized service to customers."
"Leveraging Comverse BSS capabilities, we believe that Cycle30 can enable mid-tier service providers throughout North America to revitalize the end-customer experience while boosting business performance," continued Dunlap. "Having a proven business partner who has already been there enables operators to focus on their customers while we deliver powerful, flexible order-to-cash services to optimize their revenue and customer satisfaction together."
"In today's complex multi-play environment, Comverse BSS, reinforced by Comverse Professional Services, is the key asset in enabling operators to realize significant cost savings, drive revenue, and enable growth," said Garrison Macri, SVP North America at Comverse. "Whether it is for wireline, wireless, Internet services or cable, Comverse BSS provides a robust, flexible and reliable solution for any provider."
About Cycle30
Cycle30 provides completely hosted order-to-cash billing services for cable, telecommunication and utility operators in North America. The Cycle30 platform of services includes customer management, service fulfillment, billing and revenue management, service assurance, integrations, and business intelligence. Cycle30 is headquartered in Seattle and operates data centers across the U.S. For more information, visit www.cycle30.com.
About GCI
GCI (Nasdaq:GNCMA) is the largest telecommunications company in Alaska and in the top 20 cable service operators in the U.S. A pioneer in bundled services, GCI provides local, long distance and wireless telephone, cable television, Internet and data communications services throughout Alaska. For more information, visit www.gci.com.
About Comverse
Comverse is the world's leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse's extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company's innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse's solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (Pink Sheets:CMVT). For more information, visit www.comverse.com.
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All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s).
This release contains "forward-looking statements" under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved. Important factors that could affect the statements contained herein include: changes in the demand for the company's products; changes in capital spending among the company's current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; and risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis. The company undertakes no commitment to update or revise forward-looking statements except as required by law.