Six Leading Hospitals Make HCAHPS Scores and Patient Satisfaction Top Priorities by Adding Skylight ACCESS Interactive Patient Care Systems


SAN DIEGO, Feb. 16, 2011 (GLOBE NEWSWIRE) -- Skylight Healthcare Systems®, the leading provider of interactive patient systems, announced today that it has partnered with six leading hospitals to install and deploy Skylight ACCESS®. Already installed in more than 70 hospitals across the country, hospitals utilizing Skylight ACCESS have been able to show improved patient satisfaction results, HCAHPS scores, and documented compliance with Joint Commission requirements. Adding to the 10 new clients who have launched with Skylight since early 2010, the most recent hospitals to join the Skylight family are:

  • El Paso Children's Hospital – El Paso, TX
     
  • Mission Trail Baptist Hospital – San Antonio, TX
     
  • Orthopedic and Spine Inpatient Surgical Hospital (OASIS) - Phoenix, AZ
     
  • Palisades Medical Center – North Bergen, NJ
     
  • University Hospitals Ahuja Medical Center – Beachwood, OH
     
  • University Hospitals Richmond Medical Center – Richmond Heights, OH
     
  • University Hospitals Seidman Cancer Center – Cleveland, OH

In light of a reformed healthcare landscape, more and more hospitals are turning to Skylight to help them meet anticipated mandates as well as internal quality initiatives. With a percentage of Medicare reimbursements depending in part on their HCAHPS scores, hospitals now understand that this translates to hundreds of thousands of dollars at risk. "Our clients are ahead of the curve and can begin gauging their performance across the HCAHPS categories now, and leverage the system to address areas that need improvement even before health reform takes effect," said David Schofield, President and CEO of Skylight Healthcare Systems. "Our partnership with our clients has helped us build and deliver advanced solutions that produce great patient engagement and a healthier bottom line."

Additional metrics show improvements in nursing and physician satisfaction, cost savings, health education delivery, bed turnover, and overall service excellence. Skylight's interactive patient solutions allow hospitals to personalize the patient experience and streamline processes which take the administrative load off of nurses and allow them to focus on clinical care.

More about Skylight's Newest Clients

Scheduled to open in early 2012, the mission of El Paso Children's Hospital is to provide compassionate, coordinated, family-friendly care for children with a dedicated commitment to excellent patient outcomes, leadership and innovative pediatric research and education. Their vision is to enhance the lives of children from the greater El Paso area and surrounding region by providing a place of hope and healing through unmatched excellence in pediatric patient care, research and education.

Mission Trail Baptist Hospital, part of the Baptist Health System, is scheduled to open this summer in San Antonio, TX. The Baptist Health System is part of the Vanguard Health System family of hospitals with 20 facilities across the country. The new hospital will support a culture of safety and an atmosphere that is patient and family centered. All patient rooms will be private with access to natural light and views. One of the many feature sets the Skylight ACCESS system will provide is a source of "Positive distractions" for reduced patient anxiety/stress reduction.

The Orthopedic and Spine Inpatient Surgical Hospital (OASIS) in Phoenix, AZ is a brand new facility with a unique focus, being the treatment of inpatient musculoskeletal surgical cases. The completed facility will operate eight full-service Operating Rooms with complimentary Pre- and Post-Operative Units. Post operative patients will be cared for in one of 60 single occupancy rooms with 24 hour physician and RN coverage. The 94,000 square foot facility will also house an intensive care unit and imaging facilities.

Palisades Medical Center in North Bergen, NJ is located on the Hudson River directly across from downtown Manhattan. Palisades Medical Center, a 202-bed facility, is part of the New York-Presbyterian Healthcare System and is affiliated with Columbia University College of Physicians & Surgeons. Palisades Medical Center is dedicated to bringing innovative and progressive solutions to meet the medical needs of the community.

University Hospitals Ahuja Medical Center is a state-of-the-art community hospital focused on patient and family-centered care and is named in honor of University Hospitals Board Chairman Monte Ahuja, his wife Usha and their family who donated $30 million towards Vision 2010: The UH Difference. Located in Beachwood, OH, the UH Ahuja Medical Center will benefit more than 540,000 residents in the Cleveland area. The hospital is scheduled for completion in early 2011.

Founded in 1961, University Hospitals Richmond Medical Center is a full-service, 125-bed acute care facility serving the residents of eastern Cuyahoga County. The hospital has over 400 physicians representing over 30 specialties who provide expert care in a wide range of comprehensive medical and surgical services.

Scheduled to open in May 2011, the new University Hospitals Seidman Cancer Center is a 375,000-square-foot facility, with a capacity of 150 beds, and will triple the square footage that cancer services currently encompass at UH Case Medical Center. The cancer hospital will be home to the latest treatment protocols and the most advanced imaging, therapeutic and information technologies. Once complete, it will be one of only 12 free-standing cancer hospitals in the nation designated by the National Cancer Institute as a Comprehensive Cancer Center.

About Skylight Healthcare Systems

Founded in 1999 and headquartered in San Diego, CA, Skylight® Healthcare Systems is the industry pioneer in interactive patient care technology. With patient communication and connection as the cornerstone of a safe, comfortable and clinically optimal hospital experience, the Skylight ACCESS® Interactive Patient Care System encourages patients and family to actively participate in their health care, improves communication between staff and patient/family members, and can provide a smoother and faster recovery and discharge plan. With their new products-iCarePassport™ and iCareChat™-Skylight is delivering on its strategic vision of providing hospitals with a robust product set which will allow them to greatly enhance connection and communication throughout the journey of care from pre-admission through post-discharge. Hospitals implement Skylight to support their ongoing endeavors in improving HCAHPS scores, patient satisfaction, clinical outcomes, enhancing operational and service excellence, meeting evolving clinical demands, and delivering on commitments to making a positive difference in the lives of the people they serve. For more information about Skylight Healthcare Systems, please visit: www.skylight.com.

The Skylight Healthcare Systems logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=4652.


            

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