Dean Evans & Associates, Inc. Releases Results From Second Annual Facilities and Services Benchmark Survey

DENVER, CO--(Marketwire - Jun 14, 2011) - Dean Evans & Associates, Inc. (www.dea.com), a leader in the development of sophisticated room scheduling and event management software, announced today the completion of their second annual benchmarking survey that provides participants with valuable metrics on their meeting and event management operations.

A total of 186 customers filled out the Facilities and Services Benchmark Survey, a twenty-two percent increase in participation from last year's inaugural survey. The benchmark survey provides comparison data both within the participant's industry and across the many industries that DEA serves. While detailed results are only sent to participants, an Executive Summary is available to the public through DEA's website.

"We are thrilled with this year's participation level and greatly appreciate all of the participants investing valuable time in answering the benchmark survey questions," said Kevin Raasch, executive vice president of Dean Evans & Associates. "The survey plays an instrumental role in enhancing our offerings to clients and prospective clients, allowing them to track measurable results which have a positive impact on their business."

The survey compared individual organizations' key metrics, such as reservation methods, staff ratios by department and overall space utilization within their industry as well as with responses across all industries, generating powerful insights into facility scheduling best practices.

"The survey asks a number of individualized questions, providing specific measurements such as event volume per year, average time it takes to create reservations and the biggest challenge businesses face in managing their facilities. The data gathered from the survey provides each participant with a customized report, allowing them to measure their performance to date and gain insight into areas for improvement," said Raasch "The individual results are very useful and when you compare the individual results to other organizations in your industry, the outcome is an in depth analysis of what the organizations can do to better use EMS and how we can implement changes to further meet and exceed our clients' needs."

The 2012 Facilities and Services Benchmark Survey will be sent to customers next spring. To request a free copy of the Executive Summary from this year's survey, please visit www.dea.com and click Benchmark Survey under Resources.

ABOUT DEAN EVANS & ASSOCIATES
Founded in 1986 and based in Denver, Dean Evans & Associates is a leader in the development of sophisticated software systems for a wide variety of tasks including: meeting and event scheduling, resource management, academic scheduling, shared workspace management (office "hoteling"), web calendaring and online registration and surveys. More than 4,000 organizations including many Fortune 100 companies and hundreds of other corporations, over 1,000 higher education campuses, four of the six largest U.S. banks and thousands of conference centers, religious organizations, law firms, hospitals, cultural venues and sports facilities rely on EMS software. The company's products are used in over 50 countries. For more information visit www.dea.com and follow Dean Evans & Associates, Inc. on Twitter and LinkedIn.