COLUMBIA, S.C., Feb. 26, 2013 (GLOBE NEWSWIRE) -- EagleEye Analytics, the leading provider of advanced predictive analytics solutions for the property and casualty industry, has launched the EagleEye Office of Customer Success, led by Chief Customer Success Officer, Marlowe Leibensperger, the firm's former Senior Vice President of Business Development. The new team will focus on helping insurance carriers bridge the gap between uncovering new predictive analytics insights, and taking action across the organization to leverage those insights to make results-producing changes to their businesses.
"We have created the Office of Customer Success to help our clients get the most from predictive analytics. Predictive analytics in insurance is a two-step process. The first step is finding answers, gaining insights. But the second step holds the real value to our customers: making improvements based on those insights," explained Wade Bontrager, President and CEO of EagleEye Analytics. "When it comes to making business decisions based on predictive analytics, deciding what to do, how to do it, and when to do it is critically important. Our Customer Success team will help carriers with these decisions, strategies and implementation plans."
"We are excited about Marlowe's leadership of this important new initiative for our customers. His deep understanding of the insurance business, based on his many years of working with carriers on predictive analytics objectives, has provided tremendous value to many of our clients already," said Bontrager. Leibensperger has more than 15 years of insurance experience, and has been with EagleEye Analytics for nearly five years.
"There is a continued need to bring best practices to our clients. It's my intent to enhance our relationship with customers. Each client situation is unique, so through a consultative approach, we will develop custom predictive analytics strategies that produce results for every client," said Leibensperger. "Not only will EagleEye's clients become beneficiaries of advanced predictive analytics, but we will also help them measure their success, so they realize the true power of what they are accessing, and can then communicate that throughout the organization. Ultimately, predictive analytics has to be accessible and easy to use across the whole organization – a critical factor to be competitive."
About EagleEye Analytics
EagleEye offers state-of-the art machine learning software, a real-time scoring service, and premier predictive analytics consulting customized for the unique requirements of the insurance industry. EagleEye's customers achieve quantifiable and meaningful results by applying modern predictive analytics across four insurance business processes – prospecting new customers, onboarding new customers, managing existing customers, and managing claims. The firm's solutions have proven to give the best predictive results in over 160 engagements. A privately held company, EagleEye Analytics is backed by FirstMark Capital in New York. For more information visit EagleEye Analytics' website at www.eeanalytics.com.
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