WAKEFIELD, MA--(Marketwire - Mar 27, 2013) - Vestmark, a leading innovator of advisory solutions and wealth management technology, was awarded the Bronze Stevie Award Front-Line Customer Service Team of the Year at the sixth annual Stevie® Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business Awards(SM) and International Business Awards(SM).
Vestmark's Front-Line Customer Service team, led by Annmarie Rogers, Senior Vice President of Vestmark's Customer Engineering Organization, has led and pioneered hands-on innovative practices that have been central to Vestmark's ability to deliver its value proposition to its customers and grow from zero to more than $200 billion in assets managed.
The awards were presented to honorees during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas. More than 300 nominated customer service and sales executives from the U.S.A. and several other countries attended.
More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition, an increase of 10% over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges. Entries were considered in 30 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 41 categories for sales professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
John Lunny, CEO of Vestmark, says of the customer service team, "We are thrilled to have our Technical Support and Customer Engineering teams recognized with this prestigious award. Their continuous hard work enables us to constantly focus on ensuring client satisfaction and improving client servicing, which is the foundation for Vestmark's continued success."
About Vestmark
Vestmark provides VestmarkONE, a unified wealth management platform offering comprehensive, real time technology that enables Broker-Dealers, investment managers, RIAs, bank trusts, and other financial firms to deliver holistic wealth management and a full range of advisory solutions. Vestmark's experienced team works closely with clients to implement tailored solutions incorporating best practices that help firms gather more assets, increase efficiencies and minimize operating risks. For more information about Vestmark's solutions, please call 781-224-3640, email inquiry@vestmark.com or visit www.vestmark.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com
Sponsors and supporters of the 7th annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network and ValueSelling Associates.
Contact Information:
Vestmark, Inc.
781-224-3640
www.vestmark.com