LOD, Israel, June 6, 2013 (GLOBE NEWSWIRE) -- AudioCodes (Nasdaq:AUDC), a leading provider of Voice-over-IP (VoIP) technologies, products and services, today announced that it has launched a new professional services and support program entitled "The Voice Experts @ Your Service." The program leverages AudioCodes' vast field of experience, technological know-how and global presence to provide assistance to business partners at all stages of customer voice deployments.
Covering the three fundamental stages of "Plan," "Implement" and "Operate," the program allows partners to select the services they need to complement their own technical and logistic capabilities. This is especially important for large, multisite or international voice deployments where AudioCodes' voice expertise contributes to smooth delivery and implementation. Among the services offered are Network Voice Readiness Assessment to verify existing data networks' suitability for handling voice traffic, a range of implementation services intended to ensure trouble-free installation and configuration, and various options for technical support and hardware replacement to guard against costly system downtime.
"Our new program 'The Voice Experts @ Your Service' expresses our vision of offering a full range of services to our partners throughout the lifecycles of their voice projects, delivered by our worldwide team of highly experienced engineers," explained Ofer Nimtsovich, VP Global Services at AudioCodes. "The program has been designed to be extremely flexible, so that partners only need to order the services they require to complement their own offerings. From the initial planning through implementation and up to continued technical and operational support, our global team is available to help our valued business partners achieve their project goals smoothly, efficiently and within budget."
The complete portfolio can be found on the AudioCodes website: http://www.audiocodes.com/professional-services
About AudioCodes
AudioCodes Ltd. (Nasdaq:AUDC) designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP and data communications and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes' underlying technology, VoIPerfectHD™, relies on AudioCodes' leadership in DSP, voice coding and voice processing technologies. AudioCodes' High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit http://www.audiocodes.com.
Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible need for additional financing; the ability to satisfy covenants in the Company's loan agreements; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.
©2013 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.