NEW YORK, NY--(Marketwired - Aug 29, 2013) - Fidelus Technologies, a leading provider of collaboration solutions, announced today the latest release of their award winning console operator application, Fidelus Console Operator 3.0.
Like all Fidelus solutions, Fidelus Console Operator 3.0 is easy to use and implement. It is a serverless solution that gives operators the ability to manage large call volumes and quickly monitor the state of every line in the system. Fidelus Console Operator 3.0 is the direct replacement to Cisco's end-of-life Attendant Console, integrates with Cisco Unified Call Manager (7.x - 9.x), and is compatible with Cisco's Business Edition 6000.
Building on Fidelus Console Operator's core feature set, Version 3.0 includes support for:
- Multi-language
- URI Dialing (email)
- Queuing status as part of CUCM9
- Flexible font sizes
- Outlook and Webex Status display
- Centralized configuration management
- And more
"We are very excited about the release of Fidelus Console Operator 3.0," said Matt Kalmenson, Vice President, Sales and Marketing. "This new version includes innovative new features that clients need and the industry deserves. It reflects our commitment to our customers and partners, and to providing the industry's most innovative collaboration solutions!"
"Our product development team is delighted to offer this new release of Fidelus Console Operator, which has become a fixture solution in the Unified Communication field. We are confident that it will be well accepted by our partners and customers who provided great new ideas for key product features and field-tested the product," said Vladimir Hrabrov, VP of Software Engineering. "As always, we look forward to serving new customers who have been eagerly awaiting this release."
To learn more about Fidelus Technologies and to take a free trial of Fidelus Console Operator 3.0, please visit us at http://www.fidelus.com/fco or email solutions@fidelus.com.
About Fidelus Technologies:
Fidelus Technologies is a leading provider of Unified Communication and Collaboration Solutions. Their solutions include turnkey software applications, managed services, professional services and Cisco hardware. Their fanatical approach to client service, coupled with specialized technical expertise and over a decade of experience in enterprise class solutions, gives them a unique understanding of how Unified Communications and Collaboration solutions can be leveraged in any organization.
Contact Information:
Patrick Williams
Marketing Director
pwilliams@fidelus.com
212-616-7891