HOUSTON, Oct. 17, 2013 (GLOBE NEWSWIRE) -- BMC Software, the company behind MyIT and BMC AppZone, shared several videos this week highlighting how customers use Remedy ITSM Software to save costs and improve customer service levels. BMC employees also discuss their experience at recent industry events and what they are looking forward to at FUSION 2013.
Customer Updates
Anne Arundel County Public Schools Deploys BMC Remedy Software
Maryland's 5th Largest School System Improves Help Desk Services to Save Costs and Boost Productivity. http://www.bmc.com/news/press-releases/2013/Anne-Arundel-County-Public-Schools-Deploys-BMC-Remedy-Software-to-Save-Costs-and-Boost-Productivity.html?c=n
BMC Software Helps ActioNet Improve Customers' Service Levels
ActioNet, a services provider for the federal sector market, has successfully deployed BMC Remedy ITSM Suite to consolidate a large number of service desks and support groups, enabling much better tracking of service level agreements. http://www.bmc.com/news/press-releases/2013/BMC-Software-Helps-ActioNet-Improve-Customers-Service-Levels.html?c=n
Thought Leadership
BMC is heading to FUSION 2013 are you?
Fusion 13 is a great venue for learning, sharing and collaborating on IT Service Management with your peers and industry experts and we're excited to be part of your amazing Nashville experience!
https://communities.bmc.com/community/bsm_initiatives/consumerization-of-it/blog/2013/10/16/bmc-is-heading-to-fusion-2013-are-you
Gartner Symposium – the Usain Bolt of Tech Conferences
BMC VP of Solutions Marketing, Saar Shwartz, talks about his first time attending the Gartner Symposium ITxpo and why he returned with enough energy to last a lifetime.
https://communities.bmc.com/people/sschwart/blog/2013/10/10/gartner-symposium-the-usain-bolt-of-tech-conferences
Is Operating a Cloud Similar to Flying a 747?
BMC Senior Director of Product Management, Rakesh Dhoopar, discusses the similarities between operating a cloud data center and flying a massive jet airplane.https://communities.bmc.com/community/bsm_initiatives/cloud/blog/2013/10/15/is-operating-a-cloud-similar-to-flying-a-747--by-rakesh-dhoopar
What People are Saying
ActioNet implements BMC Software at US service desks; Eric Chasteen comments
Ross Wilkers, ExecutiveBiz
http://blog.executivebiz.com/2013/10/actionet-implements-bmc-software-at-us-service-desks-eric-chasteen-comments/
BMC updates self-service MyIT app to ease BYOD access to IT services
Vance McCarthy, Integration Developer News
http://www.idevnews.com/stories/5954/BMC-Updates-Self-Service-MyIT-App-to-Ease-BYOD-Access-to-IT-Services
BMC launch Control-M For Hadoop, MyIT to increase mobile use
Brian Anderson, Channel Marketer Report
http://channelmarketerreport.com/2013/10/bmc-launch-control-m-for-hadoop-myit-to-increase-mobile-use/
Akamai unveils Open Platform Initiative
Nathan Eddy, eWeek
http://www.eweek.com/small-business/akamai-unveils-open-platform-initiative.html
Akamai unveils Open Platform Initiative
Elizabeth White, Sys-Con Media
http://cloudcomputing.sys-con.com/node/2826747
BYOH – Hadoop's a platform. Get used to it.
Merv Adrian, Gartner
http://blogs.gartner.com/merv-adrian/2013/10/09/byoh-hadoops-a-platform-get-used-to-it/
BMC Software. IT Innovation Drives Business Transformation.
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