John Farmakis Joins ProcessUnity to Lead SDRM Sales

CONCORD, MA--(Marketwired - Nov 25, 2013) - ProcessUnity, a privately-held software solutions company, today announced it has hired John Farmakis as managing director of sales. In this position, Mr. Farmakis will lead the company's sales and business development initiatives for its Service Delivery Risk Management (SDRM) business.

Many of today's financial and retirement services firms are lacking the resources to adequately control complex product management and client service delivery processes. ProcessUnity provides organizations with the tools to control their service offerings by tracking how services are used and valued by each client, and ensuring that new services are positioned and deployed effectively across the client service delivery lifecycle. As a result, the SDRM solution helps organizations strengthen client relationships and manage complex service offerings with increased understanding and accountability across the entire service team.

"Today's financial services professionals face an industry that is fraught with over-customization and a lack of visibility into core service offerings," said Mr. Farmakis. "When I first saw SDRM deployed, it was immediately evident that this solution is a game-changer, and will give these professionals a powerful tool for providing greater visibility and control, while strengthening relationships among their internal teams and with their clients. I am excited to be a part of the leadership team responsible for bringing this solution to the organizations that need it the most."

Most recently, Mr. Farmakis was vice president, sales and business development for DST Retirement Solutions. Previously, he served in various sales, distribution and leadership positions at several leading financial services organizations in the retirement and asset management industries. Mr. Farmakis holds a B.S. degree from Williams College. 

"In an industry that is as competitive as it is regulated, financial services and retirement services professionals need every edge they can get to deliver better service to clients while achieving new levels of efficiency," said Lisa Weil, vice president and general manager of the SDRM business. "John Farmakis knows first-hand the challenges facing the industry, and we are excited to have exceptional leaders like him join our team."

About ProcessUnity, Inc.

ProcessUnity is a risk management software company headquartered in historic Concord, Massachusetts. ProcessUnity's Software as a Service solutions (SaaS) provide organizations with the visibility and control they need to assess, measure, and mitigate risk and to ensure the optimal performance of key business processes. For more information, visit www.processunity.com.