Transcom closes divestment of Polish Credit Management Services unit for EUR 0.9m

Luxembourg, 16 May 2014 – Transcom today announced the divestment of its Polish
Credit Management Services (CMS) unit to Credit Express Group B.V. for €0.9
million. The transaction was simultaneously signed and closed.

The divested CMS unit in Poland had a turnover of €1.8 million in 2013.

This transaction is in line with Transcom’s strategy to focus on its core
business – outsourced customer care solutions (CRM).

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Pär Christiansen, CFO
Telephone +46 70 776 80 16

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are 29,000 customer
experience specialists at 62 contact centers across 26 countries, delivering
services in 33 languages to over 400 international brands in various industry
verticals. Transcom WorldWide S.A. Class A and Class B shares are listed on the
NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW SDB B.