DENVER, Oct. 16, 2014 (GLOBE NEWSWIRE) -- StoneRiver, Inc., the trusted insurance technology partner with solutions across multiple business lines, today announced that a provider of leading Personal, Commercial and Workers' Compensation products has selected StoneRiver's Stream® Claims based on anticipated gains in operational efficiencies and service leadership.
The carrier's business case criteria included the need to automate and standardize workflow in the claims process. With the selection of Stream Claims, the carrier can look forward to reduced manual and paper-based processing. Stream for claims also empowers Business Analysts to make changes in the system with a rules and table-driven approach so expensive technical resources are conserved.
Brief examples of anticipated rules for handling cases include:
- Monitoring of adjuster case loads and adjustments in workflow accordingly
- Updates and follow-through for ordering requirements such as police reports for case handling optimization
The core business case justification in the decision was bolstered by relatively rapid growth over the past few years and movement into additional states. Evolving the claims processing operation to include a modern system is projected to provide more rigor and speed in handling a claim. The selection of StoneRiver was based on advanced functionality and the company's substantial experience in all facets of claims system implementations.
Gary Anderson, StoneRiver's CEO and President, stated, "We're pleased to begin deployment of Stream Claims for this strong regional carrier with a business built on differentiating through customer service. This is where Stream Claims fits well, as it can help make faster reaction times possible and improve already strong service operations."
About StoneRiver, Inc.
StoneRiver delivers the industry's widest range of technology solutions and services to insurance carriers, agents and broker-dealers. This versatile product group encompasses front-office, policy, claim, rating, underwriting, billing, and reinsurance solutions for all major business lines. Hundreds of companies rely on StoneRiver software and processing solutions to achieve a competitive edge. StoneRiver promotes client success by streamlining complex business processes. Visit stoneriver.com for more information.