MEDIA ALERT: i2i Customer Journey Workshop to Be Held in Costa Mesa

CUPERTINO, CA and COSTA MESA, CA--(Marketwired - May 7, 2015) -

WHAT:
i2i Customer Journey Workshop Series, Costa Mesa

Companies can transform their businesses by understanding customers throughout their journey and taking the actions necessary to create positive experiences. Internationally recognized customer strategist, author and speaker Phil Winters shows how to do this in his i2i Customer Journey Workshop series. Attendees learn how to gain a deeper understanding of the customer experience and use it to effect change in their business. They will also learn how to create their own customer journey map, identify the key points of individual-to-individual (i2i) connection and operationalize the actions that make customer relationships extraordinary. After the workshop, Mr. Winters will offer personalized analysis and recommendations to dramatically enhance business performance through strategic customer engagement.

Upcoming workshops are planned for Mexico City; Monterrey, Mexico; Munich; Frankfurt, Germany; Sydney; London; and Zurich.

WHEN:
Thursday, May 21, 2015, 8 a.m.-1 p.m. PT (networking lunch included)

WHERE:
Dax Gallery
2951 Randolph St.
*Valet parking provided
Costa Mesa, Calif. 92626

Registration is free, compliments of SugarCRM. For more information or to register, click here.

About SugarCRM
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the "i" in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.