ATLANTA, GA--(Marketwired - Mar 1, 2016) - Arkadin, one of the largest and fastest growing providers of Unified Communications and Collaboration services, today announced it has attained a Gold Cloud Productivity Competency, demonstrating a "best-in-class" ability and commitment to meet Microsoft Corp. customers' evolving needs in today's dynamic business environment and distinguishing itself within the top one percent of Microsoft's partner ecosystem.
To earn a Microsoft gold competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most gold competencies), and pass technology and/or sales assessments.
According to Arkadin's Director of Unified Communications, the competency is further validation of Arkadin's commitment to helping customers realize the full potential of Microsoft's cloud-based UC services: "Arkadin helps our customers realize the benefits of cloud and hybrid deployments built on Microsoft Office 365," says Zach Katsof. "We've enjoyed a close eight-year alliance with Microsoft in hosting voice services in the cloud which has resulted in over 450 customer deployments. As an NTT Communications company, we have a sophisticated global voice architecture and expertise in PSTN integration for managing the complexities of these deployments. And with our native Skype for Business contact center and robust migration and support capabilities, we make it easy for customers to migrate to the cloud and realize the full potential of Microsoft's UC solutions."
Arkadin Total Connect for Office 365 Enables a Phone System, Contact Center and Conferencing
Arkadin makes it easy for organizations of any size to achieve more at work by simplifying the user experience and delivering a single app that enables all their communication and collaboration workloads hosted in the cloud. Arkadin Total Connect adds voice, contact center and conferencing to Office 365, all under a 'single pane of glass,' which frees up IT teams to focus on other strategic projects. The voice-enabled Office 365 deployment seamlessly integrates with Exchange Online (within Office 365) for unified messaging that will drive efficiencies while reducing costs associated with traditional PBX and 3rdparty conferencing services.
Arkadin's gold competency comes on the heels of achieving both Skype for Business Launch Partner status, as well as Microsoft Gold Communications Partner status.
"By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology," said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. "These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions for the latest Microsoft technology."
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology to better serve customers and to easily connect with one of the most active, diverse networks in the world.
For more information on Arkadin Total Connect for Office 365: http://arkadintotalconnect.com/
About Arkadin
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 42,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries. For more information: http://www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company's worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and 130 secure data centers. NTT Communications' solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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