Phoenix, Arizona, Oct. 26, 2017 (GLOBE NEWSWIRE) -- Ruby® Receptionists, North America’s leading remote receptionist service, will showcase its services and solutions in booth 512, during the 2017 Independent Electrical Contractors Conference, IECCon, Oct. 26-28, 2017. Ruby helps contractors increase productivity and competitively differentiate their business by delivering legendary customer service through real, meaningful personal connections. The 60th annual conference, held in Phoenix, Arizona, brings together top electrical and systems contractors from across the country to help plan for the future and increase their bottom line.
Ruby understands that the front line of any electrical contractor’s business is the phone call, and in an industry where missed calls are missed opportunities, relying on a potential new customer to leave a voicemail can be a costly risk. Ruby answers 100% of calls live, giving contractors peace of mind knowing their English and Spanish speaking callers always reach a friendly professional ready to address their needs. By limiting phone call interruptions, contractors are free to make the most of their workday, focusing on the job at hand and tasks to keep their business growing and organized.
Flexible Solutions to Meet an Electrical Contractor’s Needs
- With Ruby’s full-featured mobile app, contractors are given the freedom to work where and when they want with the ability to check messages, listen to voicemails, and update call-handling instructions on the fly.
- Ruby's friendly, professional receptionists answer calls live in English and Spanish, transfer calls, take messages, collect new customer intake, make follow-up calls, and much more -- just like an in-house receptionist, at a fraction of the cost.
- With Ruby’s mobile app, contractors have the ability to make calls from a single cell phone using either their business or personal number, removing the need and expense of a second phone dedicated to business use.
- As a part of the Ruby service, contractors are provided a local phone number if they don’t have one or Ruby can host their existing number, eliminating the need for a separate provider and bill.
About Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, remote receptionist services to thousands of small businesses across North America. Located in Portland, Ore., Ruby’s ability to scale quickly and deliver legendary service is fueled by smart proprietary mobile technology and a unique mission to create world-class customer experiences. Founded in 2003 by CEO Jill Nelson, Ruby Receptionists has gained national recognition for its success being named a FORTUNE magazine Best Small Company to Work for in the U.S., a Best Workplaces 2017 by Inc. Magazine, a Top 100 Best Companies to Work for in Oregon, and one of Oregon’s fastest-growing companies for the past ten years. To learn more, please visit www.callruby.com.