ORLANDO, Jan. 17, 2018 (GLOBE NEWSWIRE) -- TOPdesk, the education sector’s leading provider of service management solutions, announced today that it is scheduled to sponsor and exhibit at the 2018 Future of Education Technology Conference (FETC) held Jan. 23 through 26, 2018, in Orlando, Florida, at the Orange County Convention Center. In addition, Nancy Van Elsacker Louisnord, TOPdesk US’ president, will be leading the presentation, “Managing Shared Services: Improve Back Office Workflows through Collaboration.”
The session is scheduled for Friday, January 26 from 10:30 a.m. to 12:30 p.m.
Practical experience has shown that when the IT, facilities management and HR departments come together, they don't really collaborate. Based on a practical growth model, shared services expert Van Elsacker Louisnord will demonstrate how school IT leaders can build a shared services department that works.
“The truth is, it's not just about supporting people,” she said. “It's about banding together to create a better working environment for everyone -- students, educators and administrators.
Nancy Van Elsacker Louisnord will walk attendees through examples of how multiple departments can work together to achieve a better learning experience for students and employees, and they provide attendees with a step-by-step approach for achieving an amazing shared service experience.
She will be joined by co-presenter, Marc Ethier, the systems analyst for CSC Providence, one of Canada’s best French-language schools. Ethier will describe CSC Providence’s experiences with service management and how it brought several disparate departments together to better serve users and create more efficiency for the school.
The annual FETC Conference is the epicenter for breakthrough education technology solutions. The tradeshow brings the latest hardware, software and successful strategies to assist education technology professionals improve operations and technology related activities to their respective educational entities. FETC offers a wealth of information for all education professions—teachers, principals and deans, district administrators, curriculum designers, media specialists, technology directors and others.
Additional information about Van Elsacker Louisnord’s presentation can be found at: http://s23.a2zinc.net/clients/lrp/fetc2018/Public/SessionDetails.aspx?FromPage=Speakers.aspx&SessionID=1446&nav=true&Role=U'
About FETC
FETC is the content-rich conference that brings education leaders and technology experts together to exchange techniques and strategies for teaching and learning success. Known worldwide for its outstanding program, FETC provides educators and administrators the opportunity to explore the integration of technology across the curriculum—from kindergarten to college—through hands-on exposure to the latest hardware, software and successful strategies. FETC offers a wealth of information for all education professions—teachers, principals and deans, district administrators, curriculum designers, media specialists, technology directors and others. For more information, visit http://fetc.org/.
About TOPdesk
TOPdesk develops, markets, implements and supports software that helps organizations efficiently manage the services they provide. Its mission is to create a user-friendly and affordable service management solution for every type of organization. Whether this concerns IT, facilities management, HR, service desk or service support, TOPdesk helps organizations support their employees, customers, consumers and citizens. Its software is for organizations of all sizes, from small businesses to large multinationals, and is available as a local installation or Software as a Service. Because of the modular structure of the application, a TOPdesk solution can be tailored to every organization’s needs.
TOPdesk has 10 branches worldwide: in the Netherlands (global headquarters), the UK, Belgium, Germany, Hungary, Denmark, Norway, the US, Brazil and Canada. www.topdesk.com; @TOPdesk
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