Herndon, Virginia, March 01, 2018 (GLOBE NEWSWIRE) -- Lincoln Military Housing today announced the results of its Annual Resident Satisfaction Survey, with more than 98 percent of residents giving high marks with a response rate of 57 percent. Each year CEL & Associates, Inc. compiles customer satisfaction survey data from thousands of properties across the country. Since 1998, the A-List Awards For Customer Service Excellence have been awarded in recognition of achieving a “Best In The Industry” rating for providing the highest level and quality of service.
Lincoln Military Housing installations received 74 Platinum A-List Awards, receiving a satisfaction score of at least 92.7, and a response rate of at least 20%; and 31 A-List Awards, receiving a satisfaction score of at least 85 and a response rate of at least 20 percent.
“Lincoln Military Housing is fortunate to play a vital role in supporting your family,” said Phillip Rizzo, Vice President of Operations for Lincoln Military Housing. “It is a tremendous responsibility, and one that our team has taken great pride in fulfilling day in and day out. Our mission is to provide our residents with exemplary service in a quality home environment. We have been “Leading the Way Home” for our residents for nearly two decades and maintain industry-leading customer service scores in Satisfacts.”
About Lincoln Military Housing
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DOD) contract with parent company Lincoln Property Company. The goal has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception more than a decade ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln is much more than a property management company. LMH acts as a support system for military families and offers community-building activities and 24-hour maintenance assistance programs, free, to all of their residents. Services are available for members of all branches of service -- Marine Corps, Army, Navy, Air Force, United States Coast Guard, and National Guard. For more information about Lincoln Military Housing, please visit www.lincolnmilitary.com for more information.
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