DALLAS, June 07, 2018 (GLOBE NEWSWIRE) -- Ignite Sales, Inc. and FIS Global are partnering to provide Ignite’s industry leading customer engagement technology to FIS clients for digital customer engagement and application conversion success to the community bank market. The partnership will provide FIS customers with technology previously only available to the largest banks in the US at a very affordable price point and in an easy to implement cloud-based solution.
The Ignite Dialogue technology has been designed specifically for community banks and credit unions. Ignite Dialogue provides community bankers with powerful but affordable software as a service to discover the needs of consumers and small businesses. Ignite Dialogue gives community bankers the capability to significantly enhance the customer experience and help consumers and small businesses improve their financial wellness by guiding them to the best product and financial options offered by their FIS bank. Banks that use Ignite Sales technology often see customer satisfaction scores go up by as much as 40% and an increase in customer product adoption by as much as 200%.
The powerful Ignite Dialogue technology is a bank administered cloud service that is easy to implement and requires little or no integration. The technology digitally guides customer facing interactions in branches, as well as online and mobile, to discover needs and match customers to the right bank solutions to meet each customer’s needs. The Ignite IQ Analytics reporting portal that comes with the service provides unique insights and knowledge to help banks develop a much more efficient and effective sales enablement capability across all channels.
“We are excited and honored to partner with the FIS team,” said George Noga, CEO of Ignite Sales. “We share a common goal of empowering banks and credit unions with technology and service that delivers a competitive differentiator in the market place.”
About Ignite Sales, Inc.
Ignite Sales is changing the way retail and business banks engage with customers, service their customers and measure the results of their efforts. Ignite’s machine learning based technology is designed to discover and fulfill customer financial needs, resulting in more than a 40%+ increase in customer satisfaction. Ignite’s patented, proven technology has been in use with many of the top banking institutions in the country for twenty years. Ignite is a three-time winner of Barlow Research Associates’ Monarch Innovation Award, The Big Innovation Award for Business Intelligence and The Stevie Award for Marketing & Sales Intelligence. Ignite Sales is headquartered in Dallas, Texas. Visit us at www.ignitesales.com.
Additional Resources
- Follow Ignite on Twitter: https://twitter.com/Ignitesales
- Connect with Ignite on Linkedin: https://www.linkedin.com/company/ignite-sales
Media Contact:
Barbie Boe
Ignite Sales, Inc.
972.528.5043
bboe@ignitesales.com