Nashua, NH, July 25, 2018 (GLOBE NEWSWIRE) -- Unified Office Inc., a leading managed services provider offering reliable hybrid cloud-based virtual communications services and business analytics, announced today that its Total Connect Nowsm offering has received a 2018 Visionary Spotlight Award for Top Innovation presented by ChannelVision Magazine and Beka Business Media. This Award was created to highlight both channel and service provider innovation in communications.
“We are pleased to recognize Unified Office as a Top Innovator in the channel,” said Martin Vilaboy, Editor of ChannelVision Magazine. “Unified Office’s Highest Quality Routing Protocol™ (HQRP™) over the top transmission network paves the way for reliable, high quality VoIP/UC services, real-time analytics, IoT services and a host of other services offered by Unified Office. As a leader in the channel, we look forward to hearing more from Unified Office.”
“Unified Office helps channel partners offer valuable differentiated services beyond just voice,” said Ray Pasquale, Founder and CEO of Unified Office. “The velocity by which technology and markets change today is something not seen since the early days of the Internet. Sold as a service, our offerings help channel partners re-invent themselves to better assist their customers as they adapt their business models to react to today’s hyper connected, impatient world. Services not only need to demonstrate high quality and reliability but they also must be able to adapt simply and easily to each and every business so they can react to these changes as they occur rather than forcing businesses to adhere to a rigid inflexible workflow environment.”
Unified Office’s HQRP™ network establishes highly diverse, reliable end-to-end paths without the need for expensive legacy T1 circuits or MPLS tunnels and features an integrated LTE backup solution built into our premises devices. All of its services are integrated into a single software management platform allowing businesses to configure, monitor and manage their Unified Office services over a user-friendly portal.
Total Connect Nowsm is an easy to use managed communications service that integrates voice and video communications, messaging, service-level monitoring, business continuity, and business analytics tools for the SMB or franchise owner to better manage their operations. Unified Office provides an at-a-glance view of customer service responsiveness in real-time, as well as on-demand and scheduled reporting for any store, or combination of stores or locations, all accessible remotely via the Visual Performance Suite’s web-enabled Manager’s Portal (TCNOMSSM).
About Unified Office Inc.
Unified Office, Inc. is a leading provider of SDN-based hybrid cloud managed Voice-over-IP (VoIP), Unified Communications, real time analytics and IoT services to small and medium-sized businesses (SMBs). Unified Office’s Total Connect Now ℠ service architecture was purpose-built from the ground up to deliver the highest quality of experience and availability, leveraging the latest in extensible business VoIP communications technology and cloud-based infrastructure to enhance SMB workforce productivity. Their cloud-based intelligent network incorporates Unified Office’s unique adaptive Highest Quality Routing Protocol™ (HQRP™) for end-to-end service quality, and Business Continuity “shadowing” to ensure high availability operation over one or more redundant broadband links.
The Unified Office Visual Performance Suite™ provides a real-time view of changes in operational performance levels and actionable intelligence for SMBs, store managers and owners, enabling them to readily determine real-time business performance, take immediate actions, and apply continuous operational improvements. This results in higher customer satisfaction, increased customer retention, and increased revenues and profitability. For more information visit www.unifiedoffice.com.