SAN FRANCISCO, Aug. 21, 2018 (GLOBE NEWSWIRE) -- Coresystems, an SAP company and leading provider of cloud-based field service and workforce management software for mid-sized and large enterprises’ field service organizations, today announced its participation in the Field Service Amelia Island conference, taking place in Amelia Island, FL from August 27-29, 2018. At the event, Coresystems will deliver a keynote presentation on transforming field service with an agile workforce, in addition to facilitating a roundtable session detailing how field service organizations can bridge the talent gap.
Field service organizations are increasingly facing heightened demands from both customers and internal stakeholders. Customers seek less downtime and complete visibility into service activities and equipment performance, while large field service organizations – such as those operated by manufacturing companies – now depend heavily on service operations to generate new revenue streams. As a result, field service leaders are in the middle of a tug-of-war between providing an extraordinary service experience for each customer and being more efficient, productive and profitable.
At Field Service Amelia Island, Coresystems’ VP of Industry Solutions, Jeff Bonnell, will offer tangible and actionable solutions to this dilemma through his keynote presentation, “Transforming Field Service with an Agile Workforce.” The presentation will explore the opportunity to deliver an industry-leading customer experience and improved operational efficiency with Crowd Service, in addition to sharing lessons learned from companies that have achieved dramatic results with an Augmented Workforce. Bonnell will also lead an interactive roundtable discussion that will examine the various ways in which field service organizations can bridge the talent gap to transform their workforces.
| • | What: Keynote Presentation: “Transforming Field Service with an Agile Workforce” | |
| • | When: Tuesday, August 28 at 10:35 a.m. ET | |
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| • | Who: Jeff Bonnell, VP Industry Solutions, Coresystems | |
| • | What: Roundtable Discussion: “Bridging the Talent Gap – Unique Ways Field Service Organizations Are Transforming Their Workforce” | |
| • | When: Tuesday, August 28 at 11:35 a.m. ET | |
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| • | Who: Jeff Bonnell, VP Industry Solutions, Coresystems |
“As is the case for many companies today, field service organizations are tasked with meeting increasing customer demands while ensuring that their businesses continue to grow,” said Bonnell. “Striking this balance – while adapting to the workforce transformation that is sweeping the industry – presents significant challenges to field service organizations. However, through the combination of innovative technologies and an agile workforce model, field service organizations can overcome these obstacles to achieve the double benefit of moving their businesses forward and increasing customer satisfaction.”
In addition to leading the keynote and workshop, Coresystems will demo its comprehensive field service management solution at booth #16.
For further details about the Field Service Amelia Island conference, please visit https://fieldserviceeast.wbresearch.com/
For further details on Coresystems’ offerings, please visit https://www.coresystems.net/
About Coresystems FSM AG
Coresystems is a leading provider of cloud-based field service and workforce management software for mid-sized and large enterprises' field service organizations. Since Coresystems' founding in 2006, more than 190,000 users across the world have utilized the company's innovative, real-time field service management software to improve their business and field service processes. Coresystems has also pioneered the "crowd service" model, which allows customers to leverage an Uber-like platform to find available field service technicians in real-time. Coresystems is now part of SAP.
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